466 Operations Manager Jobs in Austin, TX
Texas Farmers Market is Hiring an Operations Manager Near Austin, TX
TEXAS FARMERS’ MARKET
JOB DESCRIPTION
Position Title: Operations Manager
Classification: Full-time, salaried
Reports to: Director of Operations
Direct Reports:Market Coordinator, Direct Service Staff (DSS), and Food Access Associates
(FAA)
About:
Texas Farmers’ Markets is a non-profit organization established in 2010 that helps to support a
local food system through the operation of our two weekly farmers markets: Saturdays at
Lakeline Mall and Sundays at the Branch Park Pavilion in Mueller. Our markets are some of the
most popular and successful in the state of Texas. We provide a vibrant marketplace for over 120
local farmers, ranchers, food producers and artisans to share their products with thousands of
Austinites each week. Our markets also provide a lively community space for friends, family and
neighbors to gather around local produce, tasty prepared foods, live music and activities for the
whole family.
Position Summary:
The Operations Manager is a key position and helps complete a variety of operational and
administrative tasks that keep our markets running smoothly. The Operations Manager performs
regular duties including but not limited to data entry, financial reconciliation, onsite staff
management, and physical labor. The Operations Manager identifies and capitalizes on any and
all opportunities to streamline market operations and help improve the markets. This position is
required to work outdoors at the markets on Saturdays and Sundays with an amazingly dedicated
group of direct service staff and our incredible vendors. This position works 40 hours a week
with some ability to flex work times outside of market days on Saturday and Sunday.
Major Responsibilities:
Operations and Administration:
- Coordinates the weekly operations of two farmers’ markets one on Saturday and one on
- Is onsite from beginning of set-up to end of market break-down and may include
- Supports TFM staff by coordinating supplies and working onsite during special events or
- Supports the Marketing Team by managing logistics for special events.
- Manages and trains direct service staff and volunteers with oversight from the Director of
Operations. Creates a monthly schedule, accommodates time-off requests and
communicates to DOO regarding the ebb and flow of market staffing needs.
- Creates and maintains market staff employee handbook.
- Assists with vendor relations through weekly operational layouts and vendor
- Records and reports attendance/payment/general rule violations by vendors as
- Reviews, files, and maintains weekly market documents and forms.
- Manages Texas Farmers’ Markets mail and PO Box, checking weekly and delivering to
- Updates emergency call lists and implements safety precautions.
- Responsible for Operations purchasing with supervision of the Director of Operations.
- Maintains and is responsible for company credit card.
- Manages storage facilities and completes regular inventory of all market supplies in
- Monitors equipment for necessary repairs and scheduled maintenance.
- Helps reconcile financial records.
- Aids in vendor recruitment and attends farm and ranch verification visits as needed.
- Vendor admissions support including coordinating nonprofit guest vendors.
Administration:
- Plans and executes data collection projects at market.
- Interprets and analyzes data to further organizational missions, expansion, or funding
- Obtains Food Managers certification and tracks DSS Food Handler’s certifications,
- Obtains Traffic Safety Certification as required by City of Austin Event Permit.
- Obtains accurate and current required certificates and licenses of vendors, e.g. organic
- Assists with vendor account management and invoices.
Food Access:
- Responsible for implementation of the SNAP (Supplemental Nutrition Assistance
markets with the assistance of the Sustainable Food Center. Oversees the Food Access
tent, collects and inputs data to support program funding, and streamlines corresponding
processes.
- Acts as ambassador for Texas Farmers’ Market’s participation in Food Access programs
reports as requested by each sponsor or grant. Attends meetings at SFC as required.
Facilitates extracurricular projects such as annual surveying. Attends Food Access
outreach events at health clinics and other mission aligned partners.
- Monitors program equipment, including electronics and scrip (vouchers). Maintains
- Stands in for Food Access Staff at market when required.
- Administers onsite training, delivers feedback, and creates schedules for the Food Access
Associate (FAA). Updates FAA with changes to programs, tools to enhance the user
experience and yield results towards program goals.
Excellent verbal, written, interpersonal and communication skills
- Attentive to details and displays a strong aptitude for organization
- Experience managing staff, including training and conflict resolution capabilities
- Strong customer service skills - displays enthusiastic, outgoing, and helpful behavior
- Team oriented as well as self-motivated
- Good analytical skills - able to creatively problem-solve
- Ability to initiate tasks and coordinate projects through completion with minimal
- Aptitude for prioritizing tasks and showcasing flexibility in the event of a change
- Model ethical and professional integrity
- Comfortable working with numbers, bookkeeping and POS technologies
- Experience with Emma, MailChimp, and Sales Force preferred
- Strong skills in MS Office, G Suite, and web-based applications
- Willingness to learn and expand job skills
- Ability to work remotely and have flexibility to travel for meetings in the Austin area
- Flexible time schedule to accommodate variable hours and market activities a must
- Competency in Spanish desired but not mandatory
- Must have reliable transportation and access to a computer with internet connection
Bachelor's Degree or higher preferred
- 2 years experience in people management desired
- Passion for farmers' markets, local food and sustainability desired
- Must have or be willing to obtain City of Austin Food Managers Permit within 1 month
of start date as well as a Traffic Coordinator Technician certification
Physical Requirements:
- Must be able to work outside in markets that operate rain or shine
- Should be able to lift ~50 lbs. and stand, walk, or sit for prolonged periods of time
Working Conditions:
- This job operates out of a home office, and includes attendance at markets every
- Applicants must have access to a working computer to complete parts of this job
- There may be stressful conditions involving workloads and competing deadlines
- There may be a need for hours beyond the regular workday
Compensation and Benefits:
Texas Farmers’ Markets provides employees with generous benefits including health insurance
(50% of premiums are covered by TFM and premium cost sharing is also available to qualified
applicants), paid time off, and a flexible and supportive work environment. $50,000 annual
salary, depending on experience.
Equal Opportunity Employer:
Texas Farmers’ Market provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
To Apply: To apply, please email a cover letter and resume with subject line
Operations Manager Application to operations@texasfarmersmarket.org
Job Summary
Full Time
$104k-131k (estimate)
03/14/2024
05/13/2024
texasfarmersmarket.org
Austin, TX
<25
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