You haven't searched anything yet.
This position requires a TOP SECRET/SCI Clearance with a POLY
Description:
This is hiring on a long term MID shift. There will be 1 weekend a month. Please see WORK ENVIRONMENT section for Shift differential rates and if candidate makes a permanent shift move there hourly rate will come down and so will our bill rate.
Supporting worldwide DIA (Defense Intelligence Agency) as the First point of contact for IT problem resolutions, helping to increase user satisfaction , reduce resolution time, and consolidate and standardize remote and in-field customer support at the enterprise level.
Position Description:
Resolves technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/ application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases.
Essential Job Functions:
8570 IAT II certification within 120 days of start date
A , HDI, ITIL Foundation OR Microsoft 365
Skills:
help desk, customer service, windows 10, TS/SCI, Poly, DSS, Defense Intelligence Agency, DIA, Tier 1, Entry-level
Top Skills Details:
help desk,customer service,windows 10
Additional Skills & Qualifications:
What I need from you to submit:
Experience Level:
Intermediate Level
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Contractor
Business Services
$59k-75k (estimate)
03/25/2024
07/19/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.