247 Customer service agent Jobs in Nashville, TN
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TEKsystems is Hiring a Customer service agent Near Nashville, TN
Shift options and training details
Openings at our client in Nashville, TN.
Shift 1 7am-4pm Mon-Fri
Shift 2 8am-5pm Mon-Fri
Shift 3 9am-6pm Mon-Fri
All positions will train for 1.5 to 2 weeks Mon-Fri 8am-5pm.
Job Description :
- The CSR's will make outbound calls related to hail damaged automobiles.
- These calls will last 3-5 mins each.
- The purpose of the call is to contact an insurance member and help them with their hail claim.
- These CSR's will schedule an estimate for damage with an adjustor and walk the claimant through the process to get their automobile repaired timely.
- They will explain the program from estimate, repair scheduling, auto repairs, rental car, etc.
Skills :
Customer service, Customer support, data entry, Call center, customer service call center, microsoft office, inbound call, automotive industry, automotive parts, auto insurance, automotive service, automotive dealership, outbound calling, outbound call center, service call, service support, insurance claim, insurance policy, email, typing, microsoft, Support
Additional Skills & Qualifications :
- 1-3 years of call center / customer service experience
- The candidate must also be technology savvy - comfortable with dual monitors, multiple web based programs, SMS Chat functions, and working in MS Teams.
- Education High School or GED
- Prior experience in the auto industry would be ideal service advisor at a dealership or administrative role at an auto dealer
- Prior call center experience or retail customer service handling volume customers in time sensitive environment is ideal
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-03-24
Job Summary
Full Time
Business Services
$35k-44k (estimate)
03/25/2024
03/29/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer service agent include Customer Service, Call Center, CSR, Scheduling, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
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Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
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The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
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Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
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Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
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With customer service, customer support and customer experience, required.
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When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
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Agents must be trained and mentored to develop a positive approach towards handling customer queries.
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A customer service representative must be a good listener.
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Step 3: View the best colleges and universities for Customer Service Agent.
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