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Infrastructure monitoring and validation of infrastructure components
Infrastructure security monitoring, validation, and log review activities across all infrastructure elements
Responsible for server configurations, monitoring, and security of physical and virtual servers and related infrastructure
Responsible for network configuration and compliance monitoring of cloud-based systems
Provide support and management of backup, disaster recovery, and related applications
Accurately log, ticket, and own/escalate incidents resulting from infrastructure events.
Provide accurate, timely, and professional documentation on all supported issues.
Provide a high level of professionalism and customer service.
Follow up on all incidents in a timely and professional manner.
Quickly identify and escalate high-priority issues.
Accurately triage/assign/escalate tickets per standard operating procedures.
Efficiently and accurately, resolve all assigned incidents.
Identify and document incident resolution and support knowledge.
Complete all assigned duties in a timely and accurate manner.
Adhere to the schedule and have dependable attendance.
Maintain documentation
Interacts with users on a daily basis to assist with functionality and provide situational awareness of ongoing issues.
Network configuration and compliance monitoring of cloud-based systems
Maintains current knowledge of relevant technologies as assigned
Participates in special projects as required
Clearance: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**
Shift Hours: Wednesdays - Saturdays 5:30PM - 5:30AM (with alternating Wednesdays off)
Education/Experience: Requires AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred or the equivalent combination of education, technical certifications or training, and work experience; 5 years of related experience
Certification: Must have current 8570 IAT II Level Certification (CNA-Security, GICSP, GSEC, Sec CE, SSCP) or higher.Required Skills:Technically competent in server administration (Windows/Linux)
Knowledge of the principles, methods, and techniques used in server (virtual & physical), network, database, cloud services, storage system administration and support.
Knowledge of related hardware and software i.e. Server (Physical/Virtual), Operations systems (Windows OS 2012/2016, Unix/Linux), Cisco, and Microsoft products.
Knowledge of basic networking principles (routing, DNS, etc.) and/or system administration (perfmon, services, software installation, etc.) desired.
Must be knowledgeable/capable of effectively using common network monitoring techniques and tools (i.e. BMC BEM/SIM/BPPM, HP NNM, CA eHealth, Splunk, Nagios etc. Splunk) and ITSM suites (ServiceNow, Remedy) desired
Excellent communication, customer service, time management, conflict resolution, and problem determination/resolution skills are a must
Ability to handle multiple complex task and prioritize in a fast-paced environment
Ability to adapt quickly to changes in priority
Strong analytical skills and ability to think critically that facilitate expedient problem solving
Must be able to work in a stressful environment
Relevant technical certifications preferred (A , Network , Server Administration, etc.)
Full Time
IT Outsourcing & Consulting
$72k-92k (estimate)
06/08/2023
04/03/2024
teknoluxion.com
WASHINGTON, DC
25 - 50
2013
JOSEPH GARDNER
<$5M
IT Outsourcing & Consulting
The job skills required for Systems Administrator (Operations 24x7 Support) include Linux, Networking, Computer Science, Problem Solving, Cisco, Disaster Recovery, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Administrator (Operations 24x7 Support). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Administrator (Operations 24x7 Support). Select any job title you are interested in and start to search job requirements.