Serves as a technical expert in the area of system administration for complex cloud-based environments. Responsible for the process through which client server problems are identified and resolved for the entire hosted environment, including problem recognition, research, isolation and resolution.

This position will work closely with the Aclara Network and Security teams to determine proper server configurations, processes and procedures. This position is also accountable for hardware/software documentation, server projects, and second level client support.

You will work closely with other teams to implement network security measures, including cloud security and firewall management and participate in the design and implementation of network upgrades and new projects, including cloud migration and integration. The ideal candidate will have at least 10 years of experience in Active Directory and Systems Administration. Strong communication and problem-solving skills are a must, as well as the flexibility to work on-call and outside of regular business hours as needed.
This is an excellent opportunity for an experienced Systems Administrator with cloud expertise to take their career to the next level and work with cutting-edge technology in a fast-paced and dynamic environment. If you have a passion for technology and a desire to be a part of a team that is making a real difference, we want to hear from you!

• Responsible for all hosted cloud-based servers including installation, maintenance, administration, documentation and troubleshooting.
• Operate the Hosting & Cloud Services infrastructure for hosted IT systems, ensuring day to day stability of servers, storage, databases, backup, disaster recovery, data centers, appliances and all other related technologies.
• Domain Administration for multiple domains including permissions, OU management, Sites and Services configurations and group policy management.
• Develops procedure to maintain up to date security and systems standards.
• Manage all server security including TLS protocols and ciphers as well as SSL certificates.
• Maintain and update technical documentation including server information, instructional documentation and operational processes.
• Work in coordination with the IT and Client Support departments to support cloud and windows infrastructure.
• Work with Client Support and Services teams on server issues, server projects and to provide support for client facing issues.
• DNS management for multiple external domains

• At least 5 years cloud management experience.
• At least 10 years server administration experience including troubleshooting Windows Servers.
• Manage large client facing server environments. 100 servers
• Corporate network environment exposure and understanding.
• Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VLANs.
• Familiarity with network security practices, including firewalls and VPNs.
• Plan, organize and document complex system design activities.
• Excellent customer service skills with the ability to work under pressure in client facing environment.
• Excellent understanding of server virtualization.
• Self-motivated individual who can complete tasks independently.
• Azure IaaS
• 2016 Active Directory
• Microsoft Remote Desktop Services
• Load Balancing
• Microsoft SQL Installation and Configuration
• Flexibility to work on-call and outside of regular business hours as needed.
• Hosting & Cloud Services related technical certifications preferred (Microsoft, AWS, etc.)
  • AZ-104
  • AZ-305
  • MCSA.
  • MCS

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with teams across the organization.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Bachelor's degree in Computer Science, Information Systems, or related field preferred.