Inside Sales Representative

Downingtown, PA

• 
  Step into a sales role with a solid existing customer base that grows based on referrals
• Represent a reputable manufacturer of custom stainless-steel plates & plate products
• Sell to our network of dealers across the US, Canada & Mexico who serve industries such as oil and gas, mining, manufacturing, chemical processing, water treatment facilities, shipbuilding, pulp & paper, etc.
• Enjoy work-life balance with reasonable hour expectations. We will never ask you to respond to emails or phone calls after hours. Work stays at work.
• Join a down-to-earth company with a casual office environment – jeans approved!
• Receive on-the-job training in our products and software – we know what we do is specialized, and we have tools and resources to help you get up and running quickly

Since 1950 Brandywine Machine Company has grown into one of the most well-known & trusted stainless steel machining facilities in the United States. We continually expand our base of satisfied customers due to our commitment to excellence and passion for being the best. We don't need to market our products because our reputation does that for us!

We are looking for an Inside Sales Rep to focus on serving our customers by providing accurate quotes for custom stainless steel plates.

What is Expected of our Inside Sales Rep:

• Take requests from our repeat customers (usually via email)
• Ask clarifying questions if needed
• Generate custom quotes using our software
• Send quotes back to customers – our goal is same-day response time
• Follow up with customers within 24 hours after sending the quote

About Our Ideal Inside Sales Rep:

• Experienced: 2 years of inside sales or customer service. Willing to train for industry knowledge. Experience in generating custom quotes or having a background in parts, working in a machine shop, and/or the steel industry is a plus but not required.
• Accurate: Detailed. Correctly enters the specs into our software and ensures the quote is accurate.
• Computer Savvy: Able to learn new software & navigate a computer confidently.
• Prompt: Respond to customer inquiries quickly, with a same-day quote goal.
• Consistent: While each quote is custom and unique, following the processes requires consistency and attention to detail to generate an accurate quote.
• Clear Communicator: Most of our communication with customers happens via email. They send us specs, and we generate a quote and return it. Must communicate clearly and concisely while still building relationships and trust via email.
• Down-to-earth: Working in a casual, privately-owned office without customers walking through the door. Sales interactions are over the phone & by email, so there's no need to "dress up" for work.

What we offer our Inside Sales Rep:

• $70,000/year starting salary
• Health Insurance
• Paid Holidays
• Paid Vacation
• Life Insurance
• Consistent Mon-Fri, 8 am-5 pm hours
• Relaxed, casual office setting
• Fair pay & never expected to work after hours

To Apply

If you are an inside sales or customer service rep looking for a casual office setting that offers an excellent work-life balance, please submit your resume in MS Word or PDF format. Experience in generating custom quotes or having a background in parts, working in a machine shop, and/or the steel industry is preferred but not required.