Talent Strategy is seeking Customer Service Representatives to support operations at our Coopersville warehouse. Take a look at the job description below and apply now to secure an interview within the next 24 hours

The ideal candidate for this role will have strong communication skills, be detail-oriented, and have a passion for helping others. As a Customer Service Assistant, you will play a crucial role in ensuring customer satisfaction and building positive relationships with our clients. This position requires a high level of professionalism and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

1. Serve as the primary point of contact for customers, addressing their questions and concerns in a timely and professional manner.

2. Answer incoming phone calls and respond to customer emails promptly and accurately.

3. Assist customers with placing orders, processing returns, and resolving any issues that may arise.

4. Maintain a positive and helpful attitude when interacting with customers, ensuring a positive experience for all.

5. Collaborate with other team members to ensure seamless communication and coordination of customer service efforts.

6. Keep detailed records of customer interactions and transactions for future reference.

Qualifications:

- High school diploma or equivalent

- Previous customer service experience is preferred

- Excellent communication skills, both verbal and written

- Strong problem-solving abilities

- Ability to work well in a team environment

- Proficiency in Microsoft Office Suite

- Detail-oriented and organized

*Sign on Bonus $250 after 90 days*

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