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The Housing Authority of the City of Atlanta (AHA)
Atlanta, GA | Full Time
$84k-101k (estimate)
6 Months Ago
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Case Manager
$84k-101k (estimate)
Full Time
1 Week Ago
Talantage HR and Talent Solutions is Hiring a Case Manager Near Atlanta, GA
Job title: Case Manager
Position Summary: Responsible for providing case management services to Choice Neighborhoods residents to support their advancement toward economic self-sufficiency and improved quality of life, particularly in achieving the self-sufficiency outcomes outlined in the Choice Neighborhoods People Strategy and residents’ Individual Development Plans. Case management services include outreach; eligibility determination; assessments; individual development planning; referrals to supportive services providers; service coordination; ongoing monitoring, coaching, and counseling; retention; and tracking achievement of outcomes.
Essential Duties and Responsibilities:
Knowledge and Skill Requirements:
Talantage, LLC is committed to presenting candidates that contribute to an organizations culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
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Position Summary: Responsible for providing case management services to Choice Neighborhoods residents to support their advancement toward economic self-sufficiency and improved quality of life, particularly in achieving the self-sufficiency outcomes outlined in the Choice Neighborhoods People Strategy and residents’ Individual Development Plans. Case management services include outreach; eligibility determination; assessments; individual development planning; referrals to supportive services providers; service coordination; ongoing monitoring, coaching, and counseling; retention; and tracking achievement of outcomes.
Essential Duties and Responsibilities:
- Under the direction of the Manager, Supportive Services, works collaboratively with company’s Communications, External Affairs, and Choice team members on the development and implementation of outreach strategies
- Manages a caseload of approximately 50 households annually delivering case management services to Choice Neighborhoods residents that includes the following:
- Conduct supportive services eligibility determinations on interested residents
- Assess clients’ social services needs using tools provided by company and assist clients with Individual Development Plans
- Refer clients to supportive services providers and other organizations offering services that meet client needs
- Monitor, track, and conduct follow-up on client participation in programs and services and progress in achieving goals and outcomes
- Use company’s designated database system, to record client demographics, case management activities, referral and participation status, and progress consistently and accurately in achieving goals and outcomes
- Coach and counsel clients to support service retention and goal achievement
- Support the Senior Case Manager in connecting youth and their parents to educational services and resources that that seeks to improve educational outcomes and intergenerational mobility; and
- Meet with services providers, in coordination with manager, to review resident participation, progress, outcomes, and to address issues or concerns
- Ensure that in the delivery of case management services, there is a streamlined and strong focus on achieving the overall goal of the Choice Neighborhoods People Strategy: of “delivering services and supports to improve resident workforce, educational and health outcomes with a special focus on youth and their families
- Educate clients on how to access community-based supportive services on an ongoing basis
- Work collaboratively with Manager and Data Analyst to validate case management data and reporting to ensure accuracy
- Achieve, maintain, and communicate expert knowledge on community-based service provider resources, the services they offer, and eligibility requirements, to ensure accuracy and effectiveness in referring clients to services that meet their needs.
- Effectively achieve Key Performance Indicator (KPI) metrics as defined by Manager
- Perform other duties as assigned
Knowledge and Skill Requirements:
- Ability to assess client human development needs and develop Individual Development Plans in collaboration with clients
- Demonstrated ability to manage up to 50 households’ caseloads with varying issues and challenges.
- Demonstrated ability to utilize Microsoft Office suite (Outlook, Word, Excel) and case management technology to prepare and maintain accurate, comprehensive, and up-to-date information on client caseload activity
- Must exhibit good judgment, tact, decision-making and diplomacy when dealing with internal and external customers and confidentiality of resident information.
- Strong verbal and written communication skills and being a team player with ability to interact with staff, residents, and providers in a professional manner delivering complete and accurate information
- Demonstrated ability to plan, organize, and prioritize efficiently in an environment of multiple and shifting priorities
- Ability to work independently and fully execute assignments without intensive supervision
Talantage, LLC is committed to presenting candidates that contribute to an organizations culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
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Job Summary
JOB TYPE
Full Time
SALARY
$84k-101k (estimate)
POST DATE
05/20/2024
EXPIRATION DATE
06/08/2024
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The job skills required for Case Manager include Case Management, Coordination, Social Work, Confidentiality, Collaboration, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Case Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Case Manager positions, which can be used as a reference in future career path planning. As a Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Case Manager. You can explore the career advancement for a Case Manager below and select your interested title to get hiring information.
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