Our growing firm is seeking an organized and friendly Customer Service Rep to play a strategic role on our team. Our ideal candidate will be able to provide an excellent customer experience. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, well train you up on the skills you need to succeed in this role. Cant wait to get started? Apply to join the team today!

We offer:

Work from home: Enjoy the flexibility of working from home.

Hands-On Training: Receive comprehensive training to excel in your role.

Exotic International Trips: All-expenses-paid travel opportunities to stunning destinations.

Same-Day Advance Opportunities: Access your earnings when you need them.

Cash Bonuses: Rewarding your hard work and dedication.

Positive Work Environment: Join a supportive team dedicated to your success.

Responsibilities:

In this role, you'll be responsible for initiating warm, personalized calls to prospective customers who have expressed interest in learning more about our services. Your aim will be to not just inform, but to genuinely connect with each customer, understanding their unique needs and challenges

By actively listening and engaging with customers, you'll adeptly identify their specific requirements and offer tailored solutions to address them effectively. Your commitment to excellence in customer service will shine through as you provide valuable information, answer inquiries, and foster trust in our brand.

Beyond initial interactions, you'll play a crucial role in nurturing ongoing relationships with customers. This involves building, managing, and meticulously maintaining customer accounts, ensuring that their needs are consistently met and exceeded. Your dedication to follow-up will be instrumental in ensuring customer satisfaction, as you diligently check in with clients after interactions to address any concerns or gather feedback, thereby reinforcing our commitment to their success.

Qualifications:

Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role

Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Prior work in a customer-facing position or customer service role is recommended

Excellent Listening and Communication Skills

Laptop and/or iPad

High-Speed Internet

Quiet Work Space

About Company:

At T. Ray & Associates, we are committed to your success. We provide a proven system that offers comprehensive training, resources, support, and leadership to help you develop both professionally and personally.

This opportunity is exclusively available to residents of Mississippi and Alabama. Don't miss outapply today and take the first step toward an exciting career with us!