12 Customer Support Analyst Jobs in Columbia, SC
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SYSTEMTEC is Hiring a Customer Support Analyst Near Columbia, SC
Job Details
Customer Support Analyst 3 days onsite/week in Columbia, SC
SYSTEMTEC is seeking a Customer Support Analyst in the Columbia, SC area. This is an opportunity to join a tight-knit, collaborative team. Excellent communication and documentation skills are a MUST. 3 days onsite/week in Columbia, SC.
Required Qualifications of the Customer Support Analyst:
- No C2C or Third Parties.
- Must be comfortable with 3 days ONSITE/WEEK in Columbia, SC.
- Excellent communication and written / documentation skills are a must.
- Experience working in contact center highly preferred.
- Hands-on Information Technology experience in Active Directory is required.
Responsibilities of the Customer Support Analyst:
- Receive, investigate, and respond to customer inquiries regarding complex products, services, and issues via all channels through which customers are served.
- Maintain high levels of customer satisfaction, demonstrates commitment to quality, related to operational and technical support of complex products and/or processes
Work Location: 3 days/week ONSITE IN COLUMBIA, SC.
Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means a competitive salary paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more.
***Please note: We are not currently able to hire candidates who reside or work in California, New York, or New Jersey.***
Job Summary
Full Time
IT Outsourcing & Consulting
$61k-81k (estimate)
04/10/2024
05/12/2024
systemtec.net
COLUMBIA, SC
100 - 200
1998
STEPHEN R BRYANT
$10M - $50M
IT Outsourcing & Consulting
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About SYSTEMTEC
Since inception in 1998, SYSTEMTEC has been providing professional technical consulting services to large and small organizations, across private and public sectors, and to vertical markets including healthcare, product engineering, government, financial services, energy, manufacturing and distribution. Our expertise in recruiting is specific to technologies that include enterprise solutions, application development, business analysis, reporting, project management, quality assurance, testing, infrastructure, and technical support. At SYSTEMTEC, we focus on partnerships based on mutual respect.... We take a consultative approach with our clients to identify critical needs and we take a personal approach with our candidates to ensure they have the soft skills and the technical expertise needed by our clients to solve business challenges. #SYSTEMTECcareers
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The job skills required for Customer Support Analyst include Technical Support, Active Directory, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Analyst positions, which can be used as a reference in future career path planning. As a Customer Support Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Analyst. You can explore the career advancement for a Customer Support Analyst below and select your interested title to get hiring information.
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