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Customer support technician
Csl Columbia, SC
$33k-40k (estimate)
Full Time | Transportation 1 Week Ago
Save

Csl is Hiring a Customer support technician Near Columbia, SC

Responsibilities :

  • Responsible for preparing the donor, donor area and equipment for the pheresis process.
  • Prepares the autopheresis machine for the pheresis process.
  • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
  • Disconnects the donor when the process is complete.
  • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
  • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
  • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
  • Alerts Group Leader or Supervisor of donor flow issues.
  • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
  • Understands the policies and procedures associated with hyper immune programs at the center if applicable.
  • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.

Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

Promotes safety in all actions.

  • Maintains confidentiality of all personnel, donor and center information.
  • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
  • Perform job-related duties as assigned.

Qualifications :

  • High school diploma or equivalent required
  • Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
  • Must be able to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and / or educational requirements. Refer to local job documentation where applicable.

Our Benefits

  • CSL offers the following benefits for this full-time position : Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage;
  • Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program;

Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.

For more information on CSL Plasma benefits visit https : / / cslbenefits.com / cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives.

We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35 countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!

Last updated : 2024-05-02

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$33k-40k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

07/23/2024

WEBSITE

cslships.com

HEADQUARTERS

MIDDLETON, MA

SIZE

200 - 500

FOUNDED

1845

CEO

ROGER M JONES JR

REVENUE

<$5M

INDUSTRY

Transportation

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The following is the career advancement route for Customer support technician positions, which can be used as a reference in future career path planning. As a Customer support technician, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support technician. You can explore the career advancement for a Customer support technician below and select your interested title to get hiring information.

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