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Summary :
The Office Assistant reports directly to the Administrator and is responsible for coordinating office tasks and activities of the SYNERGY HomeCare of Woodbridge business.
This position includes maintaining positive relationships with caregivers, clients, and office team members.
This position entails establishing a positive attitude in the initial contact for intake and is responsible for making callers feel welcome and assisting with any questions or needs they may have.
The Administrative Assistant will be responsible for helping as needed in areas of office organization, intake, scheduling, and cleanliness of office.
Qualifications :
Knowledge of scheduling and on-call procedures (preferred)
Customer services skills and phone answering management experience
Proficiency in computer skills (Google Suite, Excel, Power Point, etc)
Knowledge of scheduling software (eRSP or similar) or CRM preferred
Well-honed time management skills
Exemplary communication skills, both verbal and written
Operates multi-line phone system to receive and direct incoming calls. Obtains caller’s name and purpose of call
Directs caller (if triage is established), records name, time of call and nature of call in online software
May answer basic questions for caregiver applicants or prospective new clients
May participate in the on-call rotation, answering after-hours calls
Greets visitors and directs them to the appropriate individual
Assists with any filing duties and a variety of other clerical duties as necessary
Types email correspondence, reports and other documents as necessary
Collects and distributes mail and messages
Inventories, orders, organizes and stores all office supplies
Assists in setting up for employee orientation and training
This job description is not intended to be all inclusive. The employee will be expected to perform other reasonable duties as assigned.
Last updated : 2024-05-17
Full Time
$43k-54k (estimate)
05/04/2024
05/20/2024
The job skills required for Office assistant include Customer Service, Scheduling, Time Management, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Office assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office assistant positions, which can be used as a reference in future career path planning. As an Office assistant, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office assistant. You can explore the career advancement for an Office assistant below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Assistant job description and responsibilities
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Office assistants handle organizational and clerical support tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Assistant jobs
Executive office assistant performance appraisal Job Performance Evaluation Form Page.
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Medical Office Assistant Programs Promote Confident Leadership Skills.
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Medical office assistants need to show some confidence by calming down during stressful and difficult situations.
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Medical office assistants should be active listeners, and must display the skills when communicating with customers, to ensure that they are actually listening to what customers are saying.
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Obtain the recommended certifications.
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Step 3: View the best colleges and universities for Office Assistant.