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Client Services Manager
$45k-57k (estimate)
Full Time 3 Months Ago
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Synergy HomeCare 1 is Hiring a Client Services Manager Near Mesa, AZ

At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Client Service Coordinator to join our independently owned and operated national agency.

Client Service Coordinator Benefits include:

  • Competitive pay ranges
  • Paid earned vacation 
  • Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
  • Weekly Pay
  • Medical Coverage 
  • Paid Time Off
  • Sick Time Off
  • Medical Benefits
  • A great culture to work in

Client Service Coordinator Primary Responsibilities:

  • Schedule caregivers with clients and communicate to all parties
  • Utilises scheduling software and all functions to enhance productivity 
  • Communicates at high level with colleagues
  • Team player, able to work efficiently/effectively with others
  • Conducts daily/weekly reporting
  • Conducts quality calls and quality visits
  • Confirm and update caregiver availability including vacation, sick time, and holidays
  • Varifies payroll daily
  • Establishes and build realtionships with contract providers
  • Document skills and attributes of caregivers to ensure strong matching to clients
  • Follow up with new caregiver hires to explain the scheduling process
  • Establish a great rapport with caregivers and clients
  • Is on call as per on call calendar requirements
  • Participates in new hire orientation 
  • Creates a great working environment
  • Uses software at a high level

Client Service Manager Requirements:

  • Experience – One year experience in a home care setting preferred
  • Education – Associates degree, or 5 years with a proven track record in a customer service setting
  • Skills – Exceptional customer service skills, time management skills, excellent communication skills
  • Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.
  • Requirements- Will be required to obtain CPR, First Aid, TB and Level 1 FCC within 60 days of being hired

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!

Job Summary

JOB TYPE

Full Time

SALARY

$45k-57k (estimate)

POST DATE

02/13/2024

EXPIRATION DATE

05/11/2024

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Synergy HomeCare 1
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1 Day Ago
Synergy HomeCare 1
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$29k-35k (estimate)
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$29k-35k (estimate)
1 Day Ago

The job skills required for Client Services Manager include Customer Service, Client Service, Scheduling, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.

Connect AZ
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If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Manager job description and responsibilities

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

02/16/2022: Shreveport, LA

They also ensure unsatisfied clients are compensated with free services, products, or discounts.

02/28/2022: Tucson, AZ

Client service managers oversee the hiring, orienting, and training of staff for the department.

01/16/2022: Yakima, WA

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

01/18/2022: Colorado Springs, CO

They develop policies and regulations necessary for ensuring client satisfaction.

03/08/2022: Poughkeepsie, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Manager jobs

Should be excellent communicators capable of leading a team.

02/21/2022: Utica, NY

Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.

02/12/2022: York, PA

As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.

02/02/2022: Canton, OH

Mastermind creative ways to deliver an exceptional client experience.

02/15/2022: Portland, ME

Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.

02/25/2022: New Haven, CT

Step 3: View the best colleges and universities for Client Services Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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