26 Customer service representative Jobs in Castle, DE
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Synerfac Technical Staffing is Hiring a Customer service representative Near Castle, DE
Customer Service RepresentativeJob DescriptionSUMMARY OF POSITION : Responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and professional responsibility for each customer contact and by ensuring all customer requirements are completely met in a prompt and courteous manner.
This position is employed by Port Wilmington, which is owned by Enstructure LLC.ESSENTIAL DUTIES AND RESPONSIBILITIES : Communicate directly with Warehouse, keeping frequent and clear communication to facilitate best and most efficient business practicesBe the first point of contact for all customer incoming traffic (via phone, email, fax etc.
and respond to these request / inquires in a timely fashion.Prepare documentation for the packing and dispatch of orders by the Warehouse Coordinators.
Maintain accurate recordkeeping of databases and files (electronic and hard copies)Coordinate and attend regular company meetings or video, teleconference with the Office Manager and Warehouse Coordinator and accommodating international time zoneEDUCATIONAL REQUIREMENTS & COMPETENCIESHigh School or EquivalentComputer proficiency with MS Excel and wordMust demonstrate a commitment to excellent customer service and portray a professional image at all times.
Ability to work overtime during the week or on weekends when necessaryGood understanding of warehouse operations.Intermediate skill level in Word and Excel.
Self-starter and willing to research and resolve problems.Ability to build and foster positive relationshipsReasoning skillsProblem solving and troubleshooting skillsPHYSICAL DEMANDS / WORK ENVIRONMENT : Typically in an office environment but may visit a warehouse or outdoor environment.
While performing the duties of this position, the employee is required to stand; walk; and reach with hands and arms. The employee is frequently required to walk with alternate standing.
The noise level in the work environment is usually moderate.All qualified candidates, please contact : Taylor Toy Phone : 302-544-6911Email : ttoy@#ZRNC
Last updated : 2024-04-27
Job Summary
Full Time
$39k-49k (estimate)
03/29/2024
05/09/2024
synerfac.com
New Castle, DE
200 - 500
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The job skills required for Customer service representative include Customer Service, Call Center, Products and Services, Communication Skills, Microsoft Office, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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