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4 Customer Care Representative Jobs in Englewood, NJ

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Surface Experts of Englewood NJ
Englewood, NJ | Full Time
$45k-56k (estimate)
11 Months Ago
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Mom n Tot Spot
Englewood, NJ | Full Time
$43k-54k (estimate)
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Customer Care Representative
$45k-56k (estimate)
Full Time 11 Months Ago
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Surface Experts of Englewood NJ is Hiring a Customer Care Representative Near Englewood, NJ

Customer Care Representative
Base Salary plus Commission
Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life.
As a Surface Experts Customer Care Representative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build trust with our customers. We are looking for someone who lives out our core values of Serving Others, Being a Problem Solver and Trusting the Process.
Job Duties and Responsibilities:
Meeting with 10-15 contacts a day. 
  • On-site visits, phone calls and email follow-ups 
  • In a variety of industries including Property Management, Hotels, Movers, Builders... etc.
Maintaining and expanding existing Customer relationships
  • Educating on Surface Experts capabilities and limitations
  • Validating level of Customer satisfaction and opportunities to improve 
  • Earning and maintaining trust with our Customers
Working within a sales team and process
  • Documenting customer interaction activities in CRM; from lead to work order and all steps in between 
  • Reporting accurately and frequently
Brainstorming to find new leads and opportunities
Required Qualifications: 
  • Sales experience; specifically, cold-calling and/or B-to-B sales 
  • Enjoys working with people
  • Goal-oriented, self-starter, and energetic
  • At least 25 years of age, licensed to operate a passenger car and have a clean driving record
  • Professional, caring and service-minded 
  • Readiness to work with a metrics-based, process-driven sales team
Preferred Skills: 
  • General working knowledge of the property management industry and/or construction industry 
  • Experience using CRM tool and process
  • Experience working in base commission environment 
Job Benefits:
  • Competitive salary with commission on gross sales.
  • Paid Holidays & Time Off.
  • Healthcare insurance 
  • Bonus potential from day one!

Job Summary

JOB TYPE

Full Time

SALARY

$45k-56k (estimate)

POST DATE

06/05/2022

EXPIRATION DATE

05/01/2024

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Surface Experts of Englewood NJ
Full Time
$63k-78k (estimate)
11 Months Ago
Surface Experts of Englewood NJ
Full Time
$96k-124k (estimate)
11 Months Ago

The job skills required for Customer Care Representative include Customer Care, Customer Satisfaction, Customer Relationship, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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