1032 Customer Service Assistant Jobs in Houston, TX
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Supreme Partnership Inc is Hiring a Customer Service Assistant Near Houston, TX
Before applying:
- Must be at least 18 yrs of age
- Must live in Houston
- Must not have any criminal record less than 7 years ago, misdemeanor is okay
- Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing information, and resolving issues promptly and professionally.
- Client Onboarding: Assist with the onboarding process for new clients, ensuring they receive the necessary information and support to get started.
- Documentation and Records: Maintain organized and up-to-date client records, contracts, agreements, and contact information.
- Issue Resolution: Collaborate with the client relations team and other internal departments to address client concerns and provide effective solutions.
- Client Feedback: Collect and relay client feedback to the appropriate teams, helping to identify areas for improvement and advocating for client needs.
- Support Services: Provide administrative support to the client relations team, including scheduling meetings, preparing reports, and managing client files.
- Client Engagement: Assist in developing and executing client engagement initiatives, such as surveys, events, or follow-up calls.
- Reporting: Generate and maintain reports on client interactions, client status, and related data.
- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Prior experience in a client-facing role or customer service.
- Strong communication and interpersonal skills, with a focus on delivering exceptional client service.
- Exceptional organizational skills, attention to detail, and the ability to manage multiple tasks.
- A proactive and client-centric mindset, with a commitment to exceeding client expectations.
- Ability to work effectively both independently and as part of a team.
Job Summary
Full Time
$44k-57k (estimate)
03/25/2024
04/13/2024
The job skills required for Customer Service Assistant include Customer Service, Communication Skills, Scheduling, Attention to Detail, Initiative, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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