411 Customer Service Operator Jobs in Houston, TX
AvantGuard Monitoring Centers is Hiring a Customer Service Operator Near Houston, TX
Customer Service Operator
Houston, TX (77092)
This position is in-office.
Who We Are
At Eyeforce, a Becklar company, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. What makes us stand out is that at Becklar, We Care F.I.R.S.T. In other words, we care about each of our team members and subscribers, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us.
Reasons You'll Love Working Here:
Fully paid, hands-on training - we'll teach you everything you need to know for the job.
Starting pay of $13-15 an hour with the ability to grow with us
Free mental health assistance for you and your family
Great 401(k) retirement plan with company match
Competitive tuition reimbursement and continued learning opportunities
TONS of growth opportunities
NO SALES or Surveys, just helping people and protecting property!
A FUN team, company parties, work-life balance, weekly pay days, and more!
What You'll Do:
Process video alarm signals quickly, accurately and professionally
Provide a high level of detail through the ticketing process
Learn and use new software to complete multiple tasks
What We're Looking for?:
1 year of customer service experience strongly preferred
Strong attention to detail is a must
Must be able to type, write, and speak English
Must be able to use technology efficiently for an extended amount of time
Bilingual (Spanish) is required
Preferred Experience (but not required)
1 Year of phone customer service
1 Year of security experience
Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Job Summary
Full Time
Print & Book Publishing
$43k-54k (estimate)
05/02/2024
06/30/2024
agmonitoring.com
TIGARD, OR
200 - 500
2003
<$5M
Print & Book Publishing
Related Companies
About AvantGuard Monitoring Centers
As a premier provider of wholesale monitoring, AvantGuard is prepared to monitor any event, anytime, with speed, accuracy and exceptional service. We provide a reliable support system for a breadth of critical event management devices from security, fire, and PERS devices, to a plethora of IoT devices that monitor crash detection, smart home and environmental devices, data and other safety related events. AvantGuard provides our alarm dealers and their subscribers with peace of mind in the knowledge that their accounts will never go unprotected. AvantGuard employees are everyday heroes that he...lp save lives and protect property. Our operators work on the frontlines answering emergency calls and helping people get the help they need, with the support of our Administrative, IT, Marketing, Sales, HR, Accounting, and Client Services teams. At AvantGuard, we are defined by our core values: We Care, we are Fun, Innovative, Relationships oriented, Service focused, and we work as a Team to earn and extend Trust. In short, We Care F.I.R.S.T.! We are experiencing exceptional growth and are frequently hiring for new, exciting roles. Our employees enjoy company leadership that truly cares, a highly competitive benefits package, a fun team culture, growth opportunities, and more! Please check out and apply to our current openings here or through our website at www.agmonitoring.com/company/careers.
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The job skills required for Customer Service Operator include Customer Service, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Operator positions, which can be used as a reference in future career path planning. As a Customer Service Operator, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Operator. You can explore the career advancement for a Customer Service Operator below and select your interested title to get hiring information.
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