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51 Customer Services Representative (NOT REMOTE) Jobs in Detroit, MI

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Customer Services Representative (NOT REMOTE)
Sun Valley Foods Detroit, MI
$39k-49k (estimate)
Full Time | Wholesale 2 Months Ago
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Sun Valley Foods is Hiring a Remote Customer Services Representative (NOT REMOTE)

 
 

Duties and Responsibilities:

  • Effectively communicates both verbally and in writing
  • Handles incoming phone calls with inquiries from customers
  • Investigates and follows through with corrective actions
  • Records and documents complaints and their resolutions
  • Works closely with managers and staff
  • Performs other duties as assigned

Pay: $17.00 to $19.00 per hour, negotiable depending on experience

Work Hours: Full Time, 8:00 AM tp 4:30 PM

Requirements: 

Education: High School Diploma or GED

Experience: 2-5 years of office/clerical customer service experience

Skills:

  • Ability to multi-task
  • Organized and detailed
  • Ability to anticipate and resolve problems
  • Basic arithmetic
  • Helpful to have MS Excel and/or MS Work experience

Communication method(s) used:

  • Email
  • Phone

Work environment:

  • Office

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$39k-49k (estimate)

POST DATE

03/21/2024

EXPIRATION DATE

06/16/2024

WEBSITE

sunvalleyfoods.com

HEADQUARTERS

DETROIT, MI

SIZE

100 - 200

TYPE

Private

CEO

GREGORY TATARIAN

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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Sun Valley Foods
Full Time
$47k-60k (estimate)
3 Months Ago
Sun Valley Foods
Full Time
$33k-43k (estimate)
6 Months Ago
Sun Valley Foods
Full Time
$47k-60k (estimate)
0 Months Ago

The job skills required for Customer Services Representative (NOT REMOTE) include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Services Representative (NOT REMOTE). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Services Representative (NOT REMOTE). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Services Representative (NOT REMOTE) positions, which can be used as a reference in future career path planning. As a Customer Services Representative (NOT REMOTE), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Services Representative (NOT REMOTE). You can explore the career advancement for a Customer Services Representative (NOT REMOTE) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Services Representative job description and responsibilities

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/18/2022: Albany, GA

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

02/01/2022: Columbus, MS

Customer Services Representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

02/23/2022: Huntsville, AL

A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.

03/28/2022: Springfield, OH

Responding to questions with positive language can greatly affect how the customer hears the response.

04/04/2022: Roanoke, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Services Representative jobs

Have a clear escalation pathway.

04/07/2022: Fayetteville, AR

Listen, understand and take action.

03/18/2022: Anchorage, AK

Understand the customer’s expectations.

04/04/2022: Virginia Beach, VA

Listen attentively and actively.

04/18/2022: Birmingham, AL

Become a customer advocate and a brand ambassador.

03/13/2022: Pittsfield, MA

Step 3: View the best colleges and universities for Customer Services Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more