This is a Patrol support position requiring good organizational and motivational skills. Must remain flexible and be willing to do various tasks while maintaining a good attitude. Must be willing and able to provide exemplary customer service in all situations to both guests and employees.

Why Sugar Bowl?

Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts a like.

Who you are

• Energetic, friendly and outgoing with strong customer service skills.

• Ability to work in a high-stress, fast-paced environment.
• Attention to detail and well-organized.
• Ability to make quick and correct decisions.
• Must consider courtesy and safety high priorities.
• Excellent written and verbal communication skills
• Must be able to use Microsoft Word, Excel, and Outlook.

What you will do

• Maintain all Patrol training documentation with particular emphasis on OSHA compliance and documentation.
• Manage Patrol inventory and routine purchasing, e.g. uniforms, equipment, medical supplies, on-hill materials.
• Organize paper and electronic documentation for training, certifications, safety meetings and materials inventories.
• Complete department daily timekeeping and payroll submittal.
• Procure all supplies at the direction of the Patrol Director and Assistant Director.
• Review incident reports for accuracy and completeness.
• Collect photographs and additional documentation for serious incidents.
• Resolve customer complaints employing excellent conflict management and problem-solving skills.
• Must have valid medical and CPR certification to enable response to injured guests.
• Must be willing to obtain snowmobile training to assist with employee and injured guest transportation.
• Must be willing to help the patrol with morning hill safety set up and other needs as they arise on the hill.
• All other duties as assigned.

Winter Benefits

• Employer sponsored 401k plan after 1000hrs (and 1-yr)
• Telehealth urgent care
• Discounted prescriptions
• Excellent professional and training development
• Free ski and tubing passes for employees 
• Free ski passes for dependents 
• 50% off food at our cafeterias
• Free group ski and snowboard lessons for employees 
• Employee discounted lift tickets for family and friends 
• Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective 
• Hotel discounts
• Employee ski reciprocal programs 

Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.