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STS Technical Services
Kenosha, WI | Full Time
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Customer care representative
$37k-46k (estimate)
Full Time | Business Services 1 Month Ago
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STS Technical Services is Hiring a Customer care representative Near Kenosha, WI

STS Technical Services is hiring a Customer Care One Representative to work for Harley-Davidson in a remote role.

Job Summary :

  • This position is responsible for taking the lead to facilitate closure to low level customer / dealer matters which includes involvement and interaction with all levels of internal stakeholders using a professional concerned demeanor.
  • The Customer Service Center CSC is open evenings and weekends.
  • Qualified applicants must be willing and able to work a flexible shift including BOTH evenings and Saturdays.
  • This position within the Customer Service Call Center will handle incoming calls leveraging systems and internal and external stakeholders to answer questions.
  • These resources will support the seasonal increase in call volume.
  • The additional team members will ensure that our customers receive a timely and quality response to their inquiry.
  • We will be cross training reps to assist the HOG team when necessary

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!If you want to speak to a Recruiting Professional directly, call 1-800-359-4787.

STS Technical Services is an equal opportunity employer. #IndeedSTS

Last updated : 2024-04-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-46k (estimate)

POST DATE

04/09/2024

EXPIRATION DATE

04/27/2024

WEBSITE

ststechnicaljobs.com

HEADQUARTERS

OCEAN BREEZE, FL

SIZE

200 - 500

FOUNDED

1984

CEO

PHILIP ANSON SR

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

STS Technical Services
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The job skills required for Customer care representative include Customer Service, Call Center, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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