23 front desk Jobs in ocala, fl
World Equestrian Center Ocala is Hiring a Front Desk Supervisor Near Ocala, FL
The Front Desk Supervisor is a hotel Supervisor position with primary responsibility to ensure all subordinates are providing exceptional customer service, posting charges, and closing out the day correctly.
Primary Responsibilities:
- Supervise front office operations to assure a continual level of outstanding customer service.
- Maintain established company policy and processes related to customer service techniques, proper identification and payments, up-selling, and phone etiquette.
- Maintain a positive relationship and continuous communication with leadership at area hotels to general walked/last minute business. Work with Lodging Manager to maximize unit inventory and use.
- Assure proper sanitation is maintained throughout the property to include guestroom accommodations, public areas, offices, grounds, and recreation areas. Manage and inspect all areas to ensure they are maintained in a clean and safe condition.
- Manage reservations office to assure guest needs are properly cared for in a comfortable, safe, and efficient manner.
- Handle and respond to guest concerns in a timely manner. Ensure the accuracy and attainment of all guests' interaction logs such as guest complaints, requests, lost and found, maintenance work order, etc for excellent quality control.
- Demonstrates and promotes a safe and secure environment for guests, team members, and property assets in compliance with workplace policies and procedures and regulatory requirements.
- Review current day's expected arrivals and VIP and special request reservations. Check status of departments and ensure proper processing occurs.
- Maintain key inventory and controls. Perform scheduled and unscheduled inspections.
- Works with all departments.
- Performs other duties as directed by management.
Qualifications, Education, Experience, Skills, and Abilities:
- Previous hospitality/service industry or similar field supervisory experience preferred.
- Very Strong Customer Service skills.
- Strong oral and written communication skills.
- Professional, courteous attitude.
- Strong computer skills.
- Ability to work in a high paced environment.
- Ability to Multitask.
- Ability to Train Associates Efficiently and Thoroughly.
We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Job Summary
Full Time
$33k-46k (estimate)
04/18/2024
05/07/2024
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
