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Strava is the leading digital community for active people with more than 120 million athletes, in more than 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.
Strava's Community Management team is looking for a versatile individual to join us in our mission to provide technical support as it relates to the product as well as assistance with mobile application, device-specific, and file upload troubleshooting.
For more information on compensation and benefits, please click here.
You are very organized and have the ability to stay focused and remain cautious while working quickly and independently, whether it’s working remotely or in our office. Your background might also include:
In your cover letter, please include responses to the following questions:
We look forward to hearing from you!
Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and audacious vision: to be the record of the world’s athletic activities and the technology that makes every effort count.
Strava builds software that makes the best part of our athletes’ days even better. And just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, Madrone Partners, and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community – we are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
As always, we remain committed to fully supporting our employees, especially their mental health and well-being, through these challenging times. Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!
Strava is an equal-opportunity employer. In keeping with the values of Strava, we make all employment decisions, including hiring, evaluation, termination, and promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
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For more information on compensation and benefits, please click here.
Full Time
Telecommunications
$75k-94k (estimate)
03/25/2024
06/20/2024
strava.com
SAN FRANCISCO, CA
200 - 500
2009
Private
MICHAEL HORVATH
$10M - $50M
Telecommunications
Strava is a social platform that allows cyclists and athletes to track and share their fitness activities.
The job skills required for Support Specialist include Troubleshooting, Customer Service, Technical Support, Analysis, Customer Support, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.
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Experience as a Customer Support Specialist or similar CS role.
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