21 Guest Service Representative Jobs in Mount Pleasant, SC
Staybridge Suites Charleston/Mt. Pleasant is Hiring a Guest Service Representative Near Mount Pleasant, SC
The Staybridge is located in Mount Pleasant within walking distance to Downtown Charleston. We are an extended stay hotel, where we offer our guests the highest quality of hospitality and care. We are looking for an individual to join our team who takes pride in customer service, and ensuring our guests’ happiness as a priority. This candidate will need to be a multi-tasking and detail-oriented individual, and someone who is able to effectively communicate with our guests.
Responsibilities:
- Inputting guests’ reservations and cancellations into the operating system.
- Answer the telephone and taking messages.
- Retrieving mail, small packages and customers’ requests as needed.
- Verifying credit cards for authorization, handling cash payments, accepting and recording vouchers and other tasks as assigned.
- Completing necessary downtime tasks or inventory.
Requirements and Qualifications
- May be required to work varying schedules and holidays (as needed).
- Completing all required training and tasks as assigned.
- Communicating effectively with all departments within the hotel.
- Required to fully comply with the hotel’s rules and regulations
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
- Guest services: 1 year (Required)
Ability to Relocate:
- Mount Pleasant, SC 29464: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$26k-35k (estimate)
03/29/2024
09/05/2024
The job skills required for Guest Service Representative include Customer Service, Credit Card, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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