Job Summary:
We are seeking a dedicated Customer Service Representative with a passion for animals to join our team. The ideal candidate will provide exceptional service to our clients and support our animal care operations.

Responsibilities:
- Interact with customers in person, over the phone, and via email to address inquiries and provide information about services
- Schedule appointments and manage client records accurately
- Assist in animal handling, restraint, and care as needed
- Collaborate with the veterinary team to ensure high-quality care for animals
- Maintain cleanliness and organization of the reception area and customer service areas
- Handle financial transactions and process payments

Qualifications:
- Experience in animal handling, restraint, or care preferred
- Knowledge of animal husbandry practices
- Strong communication skills with a customer-centric approach
- Ability to multitask and work effectively in a fast-paced environment
- Proficiency in basic computer skills for data entry and recordkeeping
- Willingness to learn and adapt to new procedures and protocols

This position offers the opportunity to work in a dynamic environment where you can make a difference in the lives of animals and their owners. If you are passionate about providing excellent customer service while working with animals, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Work setting:

• Clinic
• In-person

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Mount Pleasant, SC 29466 (Required)

Ability to Relocate:

• Mount Pleasant, SC 29466: Relocate before starting work (Required)

Work Location: In person