Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, DAVIDSON COUNTY
This is an on-site position

Qualifications

Summary

Responsibilities

• Types a variety of material of narrative, tabular, statistical and other nature including correspondence, memoranda, abstracts, articles, business, case, legal, medical, other reports, and a variety of other items.
• Reviews all material typed for spelling, grammar, structure, logic, and makes suggestions for improvement where appropriate.

• Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
• Communicates by telephone, e-mail, or personal contact.

• Retrieves information from files, internet, and databases regarding personnel, payroll, invoices, accounts receivable, etc.
• Gathers materials necessary for meetings, interviews, and presentations.

• Creates documents and spreadsheets using current office software.

• Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
• Proofreads documents to ensure accuracy of content.
• Screens and directs calls and visitors to proper services.
• Notifies technicians if office equipment is not functional.

• Prepares tabulations and performs a variety of figures including timesheets, mileage, etc.
• Creates documents and e-mails for internal and external communications from copy, rough draft, marginal notes, or verbal instruction.
• Distributes work to units and maintains files for executive or supervisor.
• Performs a variety of routine clerical functions.
• Files documents and items in both paper and electronic formats according to office preference.
• Audits employee timesheets to ensure accuracy and completion.
• Audits business relevant documents for accuracy and completion.
• Monitors inventory levels of standard office supplies to ensure adequate stock for office functionality.
• Monitors office equipment to ensure proper working condition.
• Performs a variety of routine clerical functions such as compiling and assembling information for dissemination.
• Maintains appointment calendars for office staff.

• Inspects office equipment to ensure proper working condition.

Competencies

Competencies:

• Dealing with Ambiguity
• Learning on the Fly
• Written Communication
• Boss Relationships
• Customer Focus
• Comfort Around Higher Management
• Organizational Agility
• Approachability
• Patience
• Time Management

Knowledge:

• Knowledge of Computer Literacy
• Knowledge of Customer Service
• Knowledge of English Grammar
• Knowledge of Mathematics

Skills:

• Active Listening
• Reading Comprehension
• Social Perceptiveness
• Time Management
• Writing

Abilities:

• Memorization
• Oral Comprehension
• Oral Expression
• Speech Clarity
• Speech Recognition
• Written Comprehension

Tools & Equipment

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.