JOB
This position is only open to Colorado state residents.NOTE: This posting may fill more than one vacancy. Thank you for your interest in working for the State of Colorado. Join us and find meaningful work in public service to our state and its residents, helping to make Colorado a great place to live and work in. Please watch the short video below for tips on applying. Apply for a job with the State of ColoradoTo learn more about what happens after you apply for a position with the State of Colorado, please watch the short, informative video What Happens After You ApplyCommitted to Diversity - We foster a workforce that is reflective of the communities we serve. If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiencesColorado For All - Colorado Employees Reflect on Equity, Diversity, & InclusionThe Department of Personnel & Administration (DPA) is the foundation for dependable state government, leading with responsiveness, integrity, and teamwork. We provide services to other government agencies and all Coloradans by taking bold initiative toward a government with engaged employees, innovative solutions, and constructive partnerships.DPA provides a wide range of programs and services, from custodial & maintenance to financial and human resources support, which assist other state agencies in fulfilling their missions. At DPA, there are countless opportunities to contribute to meaningful work that supports and serves the people of Colorado. The wide variety of positions in DPA allow individuals to learn about state operations and provide for long-term career growth.If your goal is to build a career that makes a difference and build greater public confidence in good government, consider joining the dedicated people of the State of Colorado; it's a chance to combine your expertise with public service. Our professionals strive to support the state government and the residents of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more. Good Government Starts Here! Why We Want You: We want your expertise, positive energy, drive to succeed, and love of this great state as we work to elevate the expectations Coloradans have of their government.What You'll Get From Us: In return for the skilled work you do, DPA provides a competitive compensation and benefits package to accompany employment opportunities. Please see the Benefits Overview video for details on the benefits offered to employees.
EXAMPLE OF DUTIES
The Process Improvement Specialist role serves in the Department of Personnel & Administration’s Executive Director's Office, reporting to the Director of the Performance Management Unit. The Performance Management Unit (PMU) is responsible for supporting the Department of Personnel & Administration (DPA) in setting and achieving its strategic priorities and goals in alignment with the State of Colorado’s SMART Act and DPA’s Performance Management requirements. The PMU team applies data analysis, change management, process improvement, and project management methodologies towards achieving DPA’s strategic priorities, mission and vision. The Process Improvement Specialist role is the staff authority and subject matter expert for DPA’s process improvement and Lean business management systems, fostering a culture of daily continuous improvement, innovation and performance excellence. This role will be based out of DPA’s Division of Central Services, Integrated Document Solutions (IDS) Denver location.A summary of the duties and responsibilities will include, but are not limited to, the following: Process improvement: Values-Based Performance: Role model organizational values and Lean principles while achieving desired outcomes, in alignment with DPA’s mission, vision and overall strategic priorities.Process Improvement: Design, implement and advance Integrated Document Solutions Denver’s maturity in Lean business management systems that include team huddles, visual management, standard work and more.Facilitation: Facilitate meetings and events such as root cause analysis sessions, improvement events and other general meetings.Relationship Management: Manage customer and stakeholder relationships.Project Management: Manage all aspects of assigned projects from inception through to closure, leading teams to meet project deadlines and outcomes.Change Management: Participate in, and lead change management activities associated with process improvement, advising leaders to identify and implement organizational design changes including, but not limited to, staffing models, shift and workspace design, and others in a way that aligns with operational needs.Monitor for continuous improvement: Implement and monitor project or process performance.Data Analysis: Collect, analyze and use data for process improvement decision making.Training and Coaching: Training: Design and deliver trainings as needed to support the continuous improvement mind-set and skill set within individuals and teams.Coaching: Provide 1:1 coaching to employees who are seeking to learn and adopt process improvement, project management, facilitation, change management, strategic planning and goal setting toolkits and skill sets.Continuous Learning: Stay up-to-date with facilitation, process improvement, project management and change management trends, innovations, theories, and best practice.Strategic Planning and Goal setting: Strategic Planning: Partner with PMU team to facilitate DPA strategic planning and employee individual performance goal setting.Initiative and Data Reviews: Partner with PMU team to prepare for routine DPA-Stat meetings, working with DPA divisions to gather, analyze and visualizing performance metrics.
SUPPLEMENTAL INFORMATION
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.Accommodations: The Department of Personnel & Administration is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, James Mantay | james.mantay@state.co.us or 303-866-6540.