DEPT OF TRANSPORTATION

Driving the future of transportation with a diverse and innovative team!

Address: 14370 W VAN BUREN ST
City: GOODYEAR

Salary: $49,0005.21

Grade: 17

This position will be responsible for assisting in the administrative effort required to oversee and provide technical and specialized assistance with Commercial Vehicle regulations and the online permitting system (Epro). Provide technical knowledge/expertise, development, and feedback regarding Administrative Rules; Title 28 laws regarding movement and credentialing of commercial vehicles; assistance with training and development of new policies and/or processes, Implementation training of internal and external customers on new policies and/or processes, Implementation and possible development of new Department policies, new data, and on-line permitting requirements, provide assistance and technical knowledge statewide for internal and external customers. Examine vehicle registrations and other documents to determine authenticity. Issue permits and calculate, collect appropriate fees and taxes, and complete associated cash reconciliations. Is responsible for the security of cash receipts, information, and a wide variety of accountable forms. Regulates, through permit issuance, domestic and foreign-based commercial vehicle traffic entering and exiting the State. Performs duties that involve continual public contact, which may involve face-to-face contact with irate individuals. Must possess the ability to prepare presentations and interact with the public. This position will be responsible for the accuracy and timeliness of all work products, tracking, and monitoring of information.

Overnight travel is required. A background Check is required.

Performs highly complex and specialized administrative work in preparing weekly and monthly reports, internal and external professional and legal correspondence, the development and modification of forms; technical assistance and guidance related to rule, regulation, and policy interpretation, and maintenance of all record-keeping activities.

Answer various inquiries pertaining to motor vehicle administrative rules, regulations, federal and state statutes, policies, and procedures. Resolves customer issues, problems, and/or concerns. Provides information to representatives of other states motor carrier entities, transportation personnel, law enforcement agencies, T&R offices, and other governmental entities. Provides motor carrier customer contact, follow-up, and information referral service relative to the ECD Enforcement programs.

Liaisons with law enforcement agencies, and IT personnel (programmers and techs) in handling needs, responding to questions, and providing necessary administrative assistance. Also coordinates general business and logistical matters, consulting with unit supervisors on administrative problems and procedures, and assists in developing and instituting improvements and modifications.

Issues applicable permits, routes over-dimensional loads, and collects appropriate fees and taxes. Reconciles cash receipts and prepares daily deposits. Must identify when enforcement actions are required and refer the problem to an enforcement officer or supervisor. Examines motor carrier vehicle registrations and related documents to determine authenticity.

Prepares appropriate reports per agency and ECD requirements. Communicates pertinent motor carrier size/weight, permit, and other related information through electronic, written, or oral means with peers, supervisors, other agencies including other governmental agencies, and the public. Attends various meetings, conferences, and training sessions.

Establish and maintain professional, effective oral and written communications with vendors, contractors, municipalities, local/public, and other sections within the state. Compose Professional correspondence and presentations. Utilized word processing, spreadsheets, databases, and presentations programs including those in the Microsoft Office Suite and Google Suite.

Experience and/or comprehensive knowledge of administrative experience with a least 3 years of experience. CSR permitting experience.
Experience with Google Suite.

Must have and maintain a valid Arizona driver's license.

As this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Mandatory participation in the Arizona Retirement System (ASRS) is required.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-7279. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.