Assist customers with their banking transactions while providing outstanding customer service. Handle all types of bank deposit transactions. Identify customer needs by obtaining knowledge of bank products and services in order to make helpful, service-minded recommendations to the customer, when appropriate. Duties to include deposits, withdrawals, issuing counter checks, performing money transfers and receiving loan payments.

Essential Duties And Responsibilities

• Maintain and balance a cash drawer according to bank policy
• Accurately process debit and credit transactions while maintaining compliance with established bank policies and procedures
• Utilizes bank software to process transactions and complete daily work
• Identify customer needs and make referrals, cross sell bank services and products, perform money transfers, receive loan payments and order checks
• Resolves customer problems efficiently
• Greets customers in a prompt, polite and friendly way
• Communicates with customers both in person and over the phone
• Other duties as assigned

Minimum Qualifications

• 6 months of cash handling job experience
• High School Graduate or (GED)
• Must be at least 18 years of age
• Must pass a credit & background check

Preferred Qualifications

• 1 years job experience with cash handling
• 1 years’ experience interacting with the public
• Prior experience in banking
• Bilingual a plus

Skills

• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and banking
• Excellent customer service skills & attention to detail