Why join this team. Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU’s Code of Et...
Why join this team. You will assist the VP of Facilities & Real Estate Management with the planning, construction, and maintenance of all facilities managed by the Credit Union. In this role, you’ll work closely with vendors, contractors, building engineers and internal teams to ensure projects stay on track, within budget, and meet all deadlines. We’re looking for an organized, detail-oriented individual with strong communications skills and abi...
Why join this team. In this role, you will provide comprehensive executive administrative support to the President & CEO in partnership with the Senior Executive Administrator. This role will help ensure the efficient operation of the Office of the CEO through proactive coordination, effective communication, and strong attention to detail. The incumbent will handle a wide range of executive-level administrative tasks requiring a high degree of pr...
Why join this team. Responsible for identifying or implementing initiatives that proactively address operational and member needs. The main responsibilities include supporting the GCS team or internal partners on systems and/or procedures, researching and resolving more complex issues, and aligning with QA team to streamline processes. In addition, the Operations SME will liaise with external partners to ensure optimal operations of card products...
Why join this team. Responsible for identifying or implementing initiatives that proactively address operational and member needs. The main responsibilities include supporting the GCS team or internal partners on systems and/or procedures, researching and resolving more complex issues, and aligning with QA team to streamline processes. In addition, the Operations SME will liaise with external partners to ensure optimal operations of card products...
Why join this team. Serve as a key contributor by executing UNFCU’s visual identity across all member communications. With a strong eye for detail and advanced proficiency in design tools, consistently elevate and evolve the UNFCU brand across platforms. . This position is expected to be hybrid. . NYC Salary Range - $88,190 - 110,280 annually. compensation is commensurate to geographic location. What you'll do. Regardless of seniority or role, u...
Why join this team. Provide service excellence to UNFCU membership promptly and courteously within established guidelines, most often facilitated through building effective relationships and diligent problem solving. Responsible for determining members' financial needs and making referrals where necessary, promoting the Credit Union's product line, processing new accounts/loan applications, resolving member account/loan problems, and assisting me...
Why join this team. Serve as a key contributor in designing, developing, and maintaining scalable, CMS-driven applications on the Optimizely platform. This role requires close collaboration with UX/UI designers, product managers, and QA teams. Additionally, this role requires hands-on expertise in a wide array of technologies including ASP.NET Core, MVC, Web API, Razor, ReactJS, JavaScript, and SQL. . This position is expected to be hybrid. . NYC...
Why join this team. Consult, communicate, and, coordinate with various data management teams, business units, data analysts, and data engineers to reduce silos and optimize collaborations. Drive the vision and roadmap of the enterprise data strategy. Serve as a hands-on technical manager and manage a team of data architect and data analysts. . This position is expected to be hybrid. . NYC Salary Range - $150,000-$165,000 annually. compensation is...
Why join this team. Provide operational, analytical, and project management support for department. Assist FVP with collecting and evaluating transactional and statistical data. Utilize tools to analyze and collaborate with management to decipher trends leading to executive management recommendations. Prepare periodic statistical reports and presentations, and participate in the analysis and interpretation of data. Assist in assessing needs and i...
Why join this team. Upholds UNFCU’s commitment to provide service excellence and a high-quality member experience. Responds to member inquiries in a timely manner and resolves member issues related to credit and debit card maintenance. Assist with other functions within the department to meet service level agreements, this includes in-office responsibilities related to card delivery operations. Able to execute on all member service-related tasks ...
Why join this team. Support and guide GCS staff in their mission to provide an exemplary member experience. In conjunction with management, provide support in the execution of quality assurance procedures, performance analysis, compliance requirements and training staff. Provide effective supervision of GCS training and quality assurance staff and oversee daily departmental operations in collaboration with GCS management. Supervise, monitor, eva...
