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Collections Manager
Star Furniture Houston, TX
$83k-111k (estimate)
Full Time | Retail 6 Months Ago
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Star Furniture is Hiring a Collections Manager Near Houston, TX

Collections Manager
Job Summary:Operational management of a collections department; including a team of collections representatives, a collections supervisor, and administrative personnel.
Key Responsibilities:
  • Create and implement a vision for the department that will incorporate best practices and set the foundation for strong performance.
  • Control delinquency and maintain an acceptable level of bad debt losses.
  • Develop and maintain productive work teams and provide ongoing performance management for a team of collectors, a collection supervisor, and administrative personnel.
  • Constant review and approval of all processes to ensure maximum recoveries are achieved while maintaining a compliant environment.
  • Ensure all applicable laws and statutory requirements are followed pertaining to credit, collections and reporting. Resolve complex collection and receivable situations.
  • Recruit, hire coach, and train team of collections representatives as necessary.
  • Change management, including the evaluation and transformation of current processes. 
  • Work with the executive team to set goals and improve efficiencies.
  • Form strong partnerships with vendors, attorneys, and outside agencies.
  • Ensure the department meets or exceeds assigned delinquency goals, bad debt goals, and is maintaining a compliant environment.
  • Leadership by example, exhibiting behaviors and communication skills that demonstrate a commitment to superior customer service throughout the collection process.
  • Generate productions reports, account reviews, and general collection documents.
  • Perform additional duties as assigned
Requirements
  • Preferred bachelor's degree or acceptable level of experience.
  • At least 5 years of collection management experience.
  • A strong understanding of credit and lending.
  • Advance knowledge and understanding of collection strategies. 
  • Demonstrate strong leadership skills and strong negotiation skills.
  • Strong verbal and written communication skills.
  • The ability to meet time commitments and manage deadlines.
  • Ability to multi task and work effectively under pressure.
  • Ability to direct, coach, lead, and motivate in a team environment.
  • May have to work on a “limited” basis on weekends as needed. 
Supervisory Responsibility:Yes.
Work Environment: This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, tablets, and other office equipment. This position may require some travel to outlying store locations.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. 
Position Type / Expected Hours of Work: This is position and hours of work would routinely be 40 hours per week in a rotating schedule that may requires the ability to work on Saturdays. Given the nature of the position, there will be occasions that extra hours and travel may be required. 
What Star Offers: Benefits are an important part of the total compensation that Star offers. Star is dedicated to offering competitive compensation enhanced by a variety of benefits that allow team members to choose whether to participate based on their needs. Some of the benefits offered include:
  • Comprehensive health care options (medical, telemedicine, dental and vision)
  • 401(k)
  • Generous Employee Discount
  • Paid Time Off
  • Voluntary Long-Term Disability
  • Voluntary Life Insurance
(Waiting periods may apply to the above)
Job Location: 16666 Barker Springs Rd, Houston TX 77084
Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$83k-111k (estimate)

POST DATE

11/03/2023

EXPIRATION DATE

06/14/2024

WEBSITE

limopr.com

HEADQUARTERS

Vega Alta, PR

SIZE

<25

INDUSTRY

Retail

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The job skills required for Collections Manager include Customer Service, Leadership, Collection Management, Written Communication, Commitment, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Collections Manager positions, which can be used as a reference in future career path planning. As a Collections Manager, it can be promoted into senior positions as a Credit and Collections Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Manager. You can explore the career advancement for a Collections Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Collections Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collections Manager job description and responsibilities

CollectionsManagers monitors agents and oversee collections activities for the bill units assigned to them.

03/03/2022: Cincinnati, OH

Monitor the status of both automatic and manual actions defined by the collections scenario.

03/28/2022: Tuscaloosa, AL

Collections managers supervise the work of collections agents.

03/04/2022: Bergenfield, NJ

When a bill unit first enters a collections scenario, Collections Manager sets the first action's status to Pending and all other actions' status to Waiting For Dependents.

03/31/2022: Charleston, SC

Leading and developing the collections or accounts receivable team.

05/06/2022: Durham, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collections Manager jobs

Automatic actions are performed by Collections Manager.

04/01/2022: Boulder, CO

As a result, collections actions will begin after a lengthy period of nonpayment.

02/20/2022: Canton, OH

A collections manager oversees long term preservation for collections.

04/10/2022: Manchester, NH

Collections managers are busy drivers of the revenue function.

02/15/2022: Paramus, NJ

There are any number of different paths to becoming a successful collections manager today, but probably the most reliable begins with education and training.

02/21/2022: Pensacola, FL

Step 3: View the best colleges and universities for Collections Manager.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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