It's more than a career, it's a calling.

Worker Type:

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Troubleshoots and resolves complex application issues and provides end user support.
• Monitors applications for issues in connection with maintenance, upgrades and implementations.
• Assists in performing business process design, reengineering and documentation for new technology.
• Interprets internal and external business challenges and recommends best practices to improve products, processes, or services.
• May lead functional teams or projects with moderate resource requirements, risk and/or complexity.
• Assists others in solving complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
• Impacts the achievement of customer, operational, project, or service with large scale objectives; work is guided by functional policies.
• Communicates difficult concepts and negotiates with others to adopt a different point of view.
• Use awareness of department and system initiatives and drives decision making while maintaining a positive relationship with the customer.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

• Five years' experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Work Shift:

Department:

Scheduled Weekly Hours:

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.