About us

Sprague & Jackson is a small business in Ithaca, NY. We are professional, agile and our goal is to Please visit our website www.sprjac.com.

Our work environment includes:

• Modern office setting
• Growth opportunities

Duties:

- Provide administrative support to the tax department
- Answer phone calls and respond to inquiries from clients
- Schedule appointments and manage calendars for tax professionals
- Transcribe and organize client information and documents
- Assist with customer support and resolve client issues or concerns
- Enter and maintain accurate data in tax software or databases
- Coordinate projects and tasks related to tax preparation
- Perform general clerical duties as needed including filing, copying, scanning and data entry - Maintain inventory via supply ordering and equipment maintenance

Skills:

- Proficient in using QuickBooks or similar accounting software
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Customer service-oriented with a friendly and professional demeanor
- Knowledge of basic tax laws and regulations is a plus
- Experience in project coordination or personal assistant roles is beneficial

This position requires a candidate who is detail-oriented, organized, and able to work effectively in a fast-paced environment. This position will play a crucial role in supporting the tax department by providing administrative assistance, customer support, and maintaining accurate records. If you have experience with QuickBooks, strong organizational skills, and a desire to contribute to a dynamic team, we encourage you to apply.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Customer service: 5 years (Preferred)

Work Location: In person