Associate Account Manager

Triumvirate Environmental, one of the largest environmental services firms in North America, is hiring an Associate Account Manager for our Raleigh, NC regional office.

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

Do you enjoy helping customers solve complex problems? Do you work hard to understand your client's needs better than they do? Are you a proactive leader that anticipates the potential needs of your customers? Can you walk into a room and instantly make a connection with people? Ifthe answer to any of these questions is yes, this may be position for you!

This position is onsite in our Raleigh, NC office.

Essential responsibilities:

• Assisting the General Manager and the Account Management team by managing a $300,000 /month or less book of business that was previously closed won.
• Develop business revenues from current customers and potential new customers by doing the following:
  • Lead and coordinate routine services between customer and TEI.
  • Cross-sell new repeat and reoccurring services to your assigned customer base.
  • Assist your customers with key projects to help them stay in compliance.
  • Originate new business opportunities from referrals and networking.
• Act consultatively as liaison between the customer and the company, solving problems and coordinating the customer's needs with our services.
• Build long-lasting relationships with your customers to retain their business.
• Provide WOW-Level Customer Service to our new and existing clients.
• Coordinate job scope and proposal creation for new business.
• Coordinate the acquisition of purchase orders to ensure timely payment of invoices. Additionally, assist in the collection of outstanding invoices.
• Network within your customer's organization to build relationships and trust.
• Assist with Service Recovery - triage and develop new procedures to prevent issues from recurring.
• Assist with Employee Lead follow up and tracking.
• Learn and apply the Sandler sales methodology effectively.
• Entertain customers as needed.

Basic Requirements:

• Bachelor's degree
• Must possess a superb attitude, burning desire for sales and be highly motivated.
• Candidate must be a team player with a commitment to succeed.
• Strong goal orientation, creativity, organization, and communication skills are a must.

Preferred Requirements:

• Prior environmental field operations experience or similar skill set.
• Prior experience with account management in the Environmental industry.
• An understanding of Facilities Management
• Experience working as a Supervisor, Project Manager, or selling to healthcare, higher education, life sciences, or industrial clients.
• Proficiency in CRM systems and industry specific software.
• Stay updated with industry trends, market changes, competitors, and continuous improvement initiatives.

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, clickhere.