24 customer success manager houston Jobs in houston, tx
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Customer Service Tech Houston
$43k-54k (estimate)
Full Time
1 Week Ago
FiberTown is Hiring a Customer Service Tech Houston Near Houston, TX
FIBERTOWN Houston is looking for a full time Customer Service Technician for their Data Center.
The individual will be responsible for:
Fibertown is an Equal Opportunity Employer.
The individual will be responsible for:
- responding to inquiries and requests for assistance with computer networks and systems
- identifying and reporting problems via monitoring applications
- troubleshoot and provide on-site hands and eyes support to assist customers and engineers
- escalating issues to On-Call personnel
- performing a moderate level of physical activity including accessing equipment on the roof and lifting or moving servers or equipment up to 30 lbs. the candidate will need to be capable of climbing several sets of stairs each shift.
- providing level 1 technical support to customers and engineers
- working independently for 9 hours at a time in set shifts including on weekends and Holidays
- candidate should have a HS diploma or equivalent with some college preferred
- basic knowledge of PC's, servers, network hardware and their components
- functional knowledge of software applications including Microsoft Office required
- excellent written and verbal communication skills required
- critical thinkers are a plus
- candidate will be available for additional shifts as needed
- punctual, responsible, and reliable without fail
- high weekend and holiday availability
- high integrity is required due to the sensitive nature of our operating environment
Fibertown is an Equal Opportunity Employer.
Job Summary
JOB TYPE
Full Time
SALARY
$43k-54k (estimate)
POST DATE
05/07/2024
EXPIRATION DATE
05/20/2024
WEBSITE
fibertown.com
HEADQUARTERS
HOUSTON, TX
SIZE
<25
FOUNDED
1997
CEO
JOHN CLANTON
REVENUE
<$5M
INDUSTRY
IT Outsourcing & Consulting
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