What You’ll Do. Provide solutions for customers by determining the cause of their concern through communication via phone, chat, or email, and explain the best resolution for their issue by expediting correction or adjustments. Ensure customer satisfaction by providing exceptional customer service in a courteous and timely manner all the while showing empathy and kindness. Maintain transparency with customers when analyzing product errors. Respon...
What You’ll Do. Tekmetric is looking for a marketing manager to join the demand generation team. As a demand generation marketing manager, you'll drive Tekmetric's brand awareness, engagement, and customer acquisition efforts through the orchestration and execution of integrated marketing campaigns across various channels. Reporting into the Director of Demand Generation, you'll collaborate closely with cross-functional teams to ensure the seamle...
What You’ll Do. As our SEO Manager, you'll lead our brand's online visibility efforts, focusing on driving organic traffic through optimized content and technical SEO enhancements. Reporting Director of Demand Generation, you'll be responsible for executing SEO strategies and initiatives to improve our search engine rankings and enhance our online presence. Conduct comprehensive keyword research to identify opportunities and trends in our target ...
What You’ll Do. In this role, you lead our post-sale teams including Onboarding, Customer Care and Customer Success teams with the goal of driving successful outcomes and long term customer satisfaction. You know what it takes to provide world-class customer service in a fast-paced environment across onboarding, support, adoption, advocacy, and retention, and you can do all the above while keeping an eye on the KPIs and outcomes for your team (...
What You’ll Do. Tekmetric is a resource planning and management system designed for business-oriented owners in the automotive repair industry. With Tekmetric, these business owners can expect to improve overall productivity and profitability through an all-encompassing intuitive software solution. Whether your goal is to manage parts inventory, quickly deliver a repair estimate, or send progress reports to your customer's smartphone, Tekmetric p...
Reporting to the Chief Revenue Officer, you will be a senior leader who is passionate about transforming revenue operations from a supporting & reactive function, into an innovative, proactive and strategic driver. You will collaborate directly with the Marketing, Sales, SDR, Channel, BD, Payments, Customer Success, and Finance teams to align on strategy and design, in order to implement reporting processes for the analysis of performance metric...
What You’ll Do. As an Engineering Manager, you'll be responsible for leading a team of engineers in the design, development, and implementation of our products. You'll play a key role in guiding the technical direction of our projects, ensuring the highest quality of engineering work, and supporting the professional growth of your team members. Lead and mentor a team of engineers, providing technical guidance and career development support. Foste...
What You’ll Do. As a Data Engineer you will play a critical role in the design, implementation, and maintenance of our data infrastructure and pipelines. You'll collaborate closely with cross-functional teams including engineering, product, and revenue to ensure that our data is accurate, accessible, and reliable for making informed business decisions. Your expertise will contribute to the optimization of data flow and storage, enabling us to ex...
What You’ll Do. Our Sales Development Representatives will partner with our sales team to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through generating qualified leads. You will be responsible for. Lead generation through target account selling and outbound cold calling. Serving as the liaison for potential customers as they interact with different sale...
What You’ll Do. Our Inside Sale Representative will partner with our BD and Marketing teams to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through handling already qualified leads. The Inside Sale Representative is responsible for the intake and maintenance of inbound leads via phone, email, and online chat to schedule appointments for the Account Execut...
What You’ll Do. Tekmetric is looking for a Senior Software Engineer to take part in the full development lifecycle, from ideation and brainstorming, to implementation and testing. You will build a strong relationship with Product and Design teams and ensure our vision and goals are aligned. You will take abstract problems and interactively distill and build scalable, sustainable, and performant solutions. Our ideal candidate has experience in Jav...
What You’ll Do. We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team. . Top qualities that we’re looking for. . . Deliver growth by achieving and exceeding sales targets by owning the sales cycle from product presentation, value proposition, negotiation, and deal closure. As you develop the sales opportunity, you will identify the necessary decision-makers and influencers of the...
