You haven't searched anything yet.
Amperon is the leading analytics and forecasting company for the energy transition. Our platform leverages advanced algorithms and machine learning techniques to accurately forecast energy demand on both the supply (power & utilities companies) and demand (large energy users) sides of the market. We incorporate real-time data feeds that help our clients reduce cost, monitor energy efficiency while increasing substantially.
We bring the brightest mind from energy, security and technology in order to combat climate changes and transition to clean energy solutions. We have offices in Texas but are a remote first company.
Amperon operates at the intersection of energy data, AI, and domain expertise to empower the world to navigate the energy transition more effectively. Using best-in-class data ingestion and management infrastructure, coherent AI/ML models, and leading-edge predictive analytics, Amperon provides tools that generate economic and societal value.
Amperon seeks to modernize the grid data and AI software stack to improve reliability, optimize asset economics, and accelerate decarbonization for grid operators, asset owners, and end-users. We're building the next generation of market-leading energy analytics and forecasting products, and we want you to be part of our journey!
The mission of the customer success team is to drive value and manage the health of our customers. You’ll join a growing CS team to help build out our Customer Success functionality as we scale and expand engagement with our customer base.
You’ll have the opportunity to help build our Customer Success strategies that focus on scale as we drive value for Amperon’s growing customer base. You will have a direct impact on net dollar retention and the overall financial health of Amperon. You’ll have the opportunity to manage a book of accounts and be responsible for helping to unlock value and identifying upsell opportunities.
As a member of the CS team you’ll gain an understanding of the customers’ business needs, as well as Amperon's forecasting models and products, to help deliver value and meet success criteria for our customers. Some of the problems you’ll solve include:
You have at least 3 years of customer success experience in the energy/electricity industry or B2B markets. Experience managing a book of clients and proven track record of retaining and growing accounts.
While we are serious about our company's culture, we aren't going to force "culture" to prove that we are cool and fun. It’s a company filled with smart, genuinely nice individuals who are passionate about data science, energy and working together to build a product that can have a lasting impact on our planet.
Even though we are a remote company with employees spread across the globe, we still believe human interaction is a good thing. We will also have an all-company event at least once a year so people can get to know each other in a more fun and social way.
If you are excited about contributing to a product that can have a lasting impact on our planet and you thrive in fast-paced, innovative environments, we would love to hear from you.
Full Time
Civic & Environmental Advocacy
$75k-100k (estimate)
03/21/2024
04/29/2024
amperon.co
PORTO VELHO, RONDONIA
25 - 50
2017
Private
<$5M
Civic & Environmental Advocacy
Amperon is a Data-as-a-service based firm that offers predictive analytics and grid operator solutions for the energy sector.
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.