TELUS Health's Employer Solutions supports the health and wellbeing of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platforms. We’re committed to building the healthiest workplaces on the planet.

That’s why we offer employers a range of services and tools to empower healthier, happier, and more productive employees with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.

The TELUS Health's Employer Solutions team is focused on delivering high quality care through highly personalized care, enhanced employers and employees experiences and easy access to a broad range of services such as Employee Assistance Program (EAP) as well as primary care, preventive health, wellness, mental health, occupational and executive health.

At TELUS, our employees have access to high-quality well-being support and resources. We foster an innovative and collaborative work environment that supports your personal and professional growth. We value individuals and teams who bring passion and a commitment to excellence.
Join us and thrive.

• Achieve identified revenue and growth targets.
• Respond to client inquiries and service requests pertaining to their programs and services.
• Execute client contracts and programs with precision and attention to detail.
• Ensure program governance by reviewing internal reporting and identifying any issues.
• Issue reports to clients to keep them informed and engaged.
• Manage the renewal process with appropriate internal teams.
• Provide client support, prepare for annual planning meetings, and conduct manager and employee orientations.
• Act as a liaison with internal departments to resolve any issues that may arise with clients.
• Manage and coordinate Quality Assurance Reviews.
• Follow up on manager consultations to address any concerns or questions.
• Update and utilize the CRM (Customer Relationship Management) system.

• 2 years of experience in a sales/account management environment
• Post-secondary education in Business, Human Resources, Health Sciences, Technology or related field and/or equivalent work experience
• Demonstrated ability/potential to manage a book of business independently
• Exceptional written and verbal communication skills
• Ability to respond in a timely and strategic manner to the day-to-day requirements of our clients, while identifying and uncovering business opportunities
• Demonstrated ability to meet and exceed revenue targets
• Excellent problem-solving, organizational, analytical, and Project Management skills

• Excellent oral and written communication skills in Spanish is an asset
• Previous experience with HR, Wellness programs, Employee Assistance Programs (EAP), Preventative Health, Occupational health health, or Human Capital Management (HCM) space are considered an asset