Position Overview

The Practice Manager is responsible for the efficient and effective operation of multiple clinics, including daily operations involving personnel management and performance, patient throughput, provider relations and scheduling, department budget preparation and the overall management of assigned practice operations with a focus to maximize provider/staff productivity. The Practice Manager will be involved in strategic planning, program development, continuous quality improvement, as well as financial and budget reporting and monitoring.

Willingness to travel to multiple locations throughout the Phoenix Metro Area. (Mileage Reimbursement Provided)

Duties and Responsibilities

1. The Practice Manager oversees the operations of the practice in order to ensure that continuous, quality, accurate, timely and cost-effective services are provided

2. Collaborates with providers and managers from other departments to ensure a high-quality patient experience

3. Provides effective leadership and promotes teamwork both internally and externally. Develops goals and performance expectations for staff

4. Establishes and updates policies and procedures in accordance with practice, facility, and system policies and procedures, standard practices of the profession, and related local, state, and federal laws

5. Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary

6. Responsible for patient relations and works collaboratively with professional staff and other departments to ensure the highest level of patient satisfaction

7. Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees

8. Responsible for the financial management and development of the practice. This includes ensuring proper accounting controls and practices are followed and documented to secure

9. The Practice Manager assists in the development and implementation of continuous quality improvement and monitoring on an ongoing basis to meet the mission, goals and objectives of the practice and organization

10. Markets the practice in local communities and online

11. Performs other duties and responsibilities as required, assigned, or requested

Secondary Duties and Responsibilities

Assists supervisors with overall duties as needed to maintain office efficiency

Functional and Technical Competencies

Ability to communicate clearly and effectively.

Ability to interact with patients, medical staff, administrative staff, and the public effectively.

Education/Training and Certification, Licensure, Registration Requirements

Bachelor’s degree in healthcare, business or related field.

Experience

Minimum of 3-5 years progressive medical office experience.

3 years’ experience leading groups of individuals.

Knowledge of business plans, budgeting and quality improvement process preferred.

Environment and/or Physical Factors

Willingness to travel to multiple locations throughout the Phoenix Metro Area. (Mileage Reimbursement Provided)

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at a time.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Healthcare Management: 3 years (Preferred)

Work Location: On the road