A positive future for every child

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.

Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference. We offer over 40 programs and services to more than 140,000 children.

Why choose us?

• You will be rewarded with benefits, including zero contribution health plan options, 401K plan, wellness programming, and generous paid time off.
• You will have the opportunity to represent a highly respected non-profit agency in Arizona.
• You will enjoy a supportive and collaborative work environment.

Job title: Resource Assistant - Business Solutions

Southwest Human Development is seeking a Resource Assistant to join our Early Childhood Business Management Program. The Resource Assistant is the first point of contact for services to early care and education providers requesting business management and technical and training support. The Resource Assistant will also provide administrative support to programs through a variety of projects.

In this role you will:

• Provide excellent customer service to callers requesting technical and training support.
• Utilizes advance computer skills.
• Provides administrative support to program staff.
• Participates in marketing and outreach efforts.
• Performs data entry in a timely manner and maintains client management systems.
• Functions as an effective team member with co-works and the community.
• Communicates accurately, clearly, and professionally.
• Actively participates in supervision that is regular, reflective, and collaborative in nature.

What it takes:

• High School Diploma or GED.
• Excellent use of computer technology including Microsoft Office required.
• Ability to provide excellent customer service in a professional and courteous manner.
• Experience with data entry and management of databases.
• Excellent written and verbal communication skills.
• Bilingual in Spanish, preferred.
• Valid Arizona Fingerprint Clearance Card - OR - must qualify for a valid Arizona Level One Fingerprint Clearance Card.

Learn more.

Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life. Learn more about our values and benefits here.

Experience

• Experience in child care business management.

Education

• High School or better

Licenses & Certifications

• CPR and First Aid Cert
• DES Criminal Affadavit
• Fingerprint Card Level 1

• Auto Ins Certificate
• Driver's License

Skills

• Time Management
• Planning & Organizing
• Oral Communication
• Friendliness
• Detail-oriented
• Collaboration
• Active Listening

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)