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southern bank and trust
Rocky, NC | Full Time
$241k-326k (estimate)
2 Weeks Ago
Market Executive
$241k-326k (estimate)
Full Time | Banking 2 Weeks Ago
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southern bank and trust is Hiring a Market Executive Near Rocky, NC

Position: Market Executive
Reports To: Regional or Area Executive
Reports To This Position: All Market/Branch Personnel
FLSA Status: Exempt

Role Summary:
Responsible for managerial oversight and operational effectiveness of assigned facilities/branch offices. Plan and administer branch staffing and operations, per Bank policy, to meet assigned income, growth and quality goals. This includes cash operations, new accounts, lending, facility maintenance, personnel management and development, active participation in community and/or professional organizations and other duties as assigned.

Specific Job Functions (Duties/Responsibilities)
:
  • Provide enthusiastic, professional leadership to market staff. Ensure that service delivery is consistent, expedient, accurate, professional and courteous.
  • Establish individual, branch and market sales and service goals for market staff per assigned branch income, growth and quality goals.
  • Oversee market operating and capital budgets, and report/manage variances. Maintain an active role in the Bank’s annual budget planning process through the development of yearly branch budget.
  • Exercise the usual authority of a manager concerning hiring, performance planning, coaching and performance improvement plans and reviews, and pay, promotion and termination recommendations.
  • Stay informed of and use/enforce Southern Bank customer service, loan and deposit, operational, security and safety policies and procedures.
  • Oversee and direct the daily operations functions within the market by determining workflow and assignments.
  • Sales and Service Management Responsibilities-
    • Conduct periodic staff sales and service meetings to keep staff informed, prepared and engaged relative to sales/service delivery performance/goals/expectations.
    • Manage all delivery channels to customers: loan applications, deposit opening/servicing, and teller servicing- to ensure service levels are maintained or exceeded.
    • Manage customer problems and complaints; counsel customers with special needs or requests.
    • Personally model sales/service. As an active Loan Officer, proactively cross-sell and or refer Southern Bank’s products and services.
    • Coach, develop, and inspire staff to maximize their sales/service potential.
  • Business Development Responsibilities-
    • Contact customers and prospects regularly to establish or strengthen client relationships.
    • Establish loan and business development goals with Supervisor.
  • Solicit, originate, underwrite and approve Small Business and Commercial Loans, Mortgage Loans and Leases within assigned authority and present recommendations to Loan Committee for higher amounts.
  • Make sound credit decisions based on Bank lending policy.
  • Analyze and underwrite credit requests fully to understand client need and to protect Bank asset quality.
  • Insure all loans made or rejected comply with laws and regulations.
  • Insure accurate, proper and complete loan documentation on all loans (review all documents completed by loan officer assistant or a closing attorney).
  • Administer rates fairly and price according to bank policy for risk and credit quality.
  • Represent Southern Bank in public relations activities and community affairs.
  • Serve as the bank representative in the community. Actively participate in community events and organizations.

JOB REQUIREMENTS:

Knowledge/Skills/Abilities Required
:
  • Thorough knowledge of all Southern Bank deposit, loan and fee products.
  • Knowledgeable and proficient in all Branch service delivery roles.
  • Ability to analyze, underwrite, document and approve or decline loan requests.
  • Sales and Service skills. Knowledge of bank products and services, sufficient to identify and fill customer and prospect needs, conduct effective sales/service dialogue, and or refer qualified business opportunities.
  • Strong sales and coaching skills.
  • Knowledge of the local community: Industries, economic base, culture, key leaders, competitors, etc.
  • Sales and Service leadership capabilities. Effective sales management and coaching skills. Good role model with motivational and/or training skills and abilities.
  • Team oriented yet entrepreneurial style that looks at the branch as a stand-alone franchise while recognizing the need to work within corporate standards and guidelines.
  • Ability to quickly gain credibility as a leader, i.e. ability to “sell” himself/herself to internal peers and employees to get cooperation necessary to achieve goals.
  • Focus/desire to provide excellent customer services.
  • Ability to implement and maintain appropriate procedures and policies to ensure operational efficiency and regulatory compliance.
  • Ability to speak with confidence one-on-one and in group meetings and presentations.
  • Ability to work with no direct supervision.
  • Ability to think and act independently within guidelines and limitations of Bank policy and assigned authority.
  • Present a professional, business-like manner and appearance.

Education/Experience Requirements
:
  • Bachelor’s degree or equivalent experience.
  • Fifteen years or more of financial services, relevant customer service, and lending experience.
  • Five years or more of management experience.
  • Ability to recognize and focus on critical sales and service delivery issues. Ability to balance and respond to competing role and organizational needs.
  • Superior communication and negotiation skills. Ability to communicate effectively across a broad base of internal/external customers.
  • Capable user of Southern Bank computer systems and technology, including word-processing, spreadsheets, Internet and internal software.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$241k-326k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/13/2024

WEBSITE

southernbank.com

HEADQUARTERS

GREENVILLE, NC

SIZE

200 - 500

FOUNDED

1901

CEO

JAMES E JONES

REVENUE

$50M - $200M

INDUSTRY

Banking

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About southern bank and trust

OUR HISTORY Southern Bank and Trust Company was originally chartered as the Bank of Mount Olive on January 29, 1901. The bank was founded by a group of local businessmen who wanted a locally owned bank based in the community. The Bank officially began operations at 102 S. Center Street, Mount Olive with one employee and $10,000 in total assets. As it continued to slowly grow in the 50's and 60's, management within the bank realized that its name may not be well received in other communities. So in 1967, the name was changed to Southern Bank and Trust Company. Southern has continued to grow org...anically, as well as through the acquisitions of other financial institutions, through purchases of individual branches from other institutions, and through the establishment of de novo branches. The bank currently has over $2.5 billion in total assets and operates over 60 branches in North Carolina and Virginia. HOW WE DO BUSINESS We put safety and stability first. We do this through long-term perspective, sound credit practices and prudent management of our assets. This is how weve earned our customers trust for more than a century. We work with integrity, applying the highest professional ethics in all circumstances. We do the right thing. We build full financial relationships with our customers by gaining an understanding of their needs and goals and applying our knowledge, expertise and resources to provide solutions now and in the long term. We provide excellent service through accuracy, courtesy, responsiveness and partnership - we do it right. We hire the best talent in our local markets and value the contributions of each of our employees. We are good corporate citizens, helping to build the communities we share. WHY WE EXIST Our Vision: To be the bank of preference by delivering a distinctive banking experience and unsurpassed dedication to our customers and communities. More
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