Essential Functions:

• Direct family support staff; ensuring quality programming, responsive family support systems, and a safe, welcoming environment.
• Assist in the development and management of the family support budget.
• Serve as the lead for the physical Family Center facility.
• Provide supervision, coaching, and support to direct reports through regularly scheduled meetings and evaluation; provide onboarding and training.
• Ensure the accurate input of information, data, case notes, etc. into client-based data systems; access and retrieve data as required; provide database training and ongoing technical assistance for SHIM users.
• Measure output and outcome data and provide analysis of findings to determine needs and improve programs. Explore new strategic programming initiatives.
• Manage formal partnerships with external partners, such the Dept. of Human Services; build relationships with new partners.
• Contribute to overall program development through collaboration, networking, and linking with other agencies and family support centers.
• Prepare reports as required by the agency, funding sources and collaborative partners.
• Support fundraising and marketing efforts to grow the program resources.
• Represent SHIM in coalitions and networks related to family support.
• Performs other responsibilities as requested by the Director of Programs and/or Executive Director.

Knowledge/Skills/Abilities:

• Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.
• Ability to establish and maintain effective working relationships with partner agencies, colleagues, and participants.
• Commitment to SHIM's vision, mission, and program philosophies.
• Ability to work as a team member, with energy, flexibility, and the ability to multi-task.
• Demonstrated experience with direct service, family/child development, and community organization.
• Demonstrated leadership ability.
• Understand and comply with the policy of a Mandated Reporter.
• Strong interpersonal, organizational, written, and verbal communication skills.
• Must possess initiative, productivity, creativity, and problem-solving skills.
• Knowledge of Microsoft Office, basic computer software, and general digital literacy skills.
• Ability and willingness to work evening and occasional weekend hours.
• Reliable independent transportation.

Education and Experience:

• Bachelor's degree or four years of related full-time experience (8 years if part-time experience). An equivalent combination of education and experience may be considered (preferred study in Social Work, Counseling, Education, Human Development).
• Two or more years of work experience in a related field working with families.
• Experience with family support programming and trauma-informed practices preferred.
• Supervision experience preferred.

• Family Development Specialists
• Family and Community Engagement Specialist
• Fatherhood Program Coordinator
• Community Liaisons
• Community Aide

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times. 
• Must be able to access and navigate each department at the organization’s facilities.

• Federal Bureau of Investigation (FBI) Fingerprint Clearance or Pennsylvania ACT153 Waiver 
• Pennsylvania Criminal Clearance 
• Pennsylvania Child Abuse Clearance 
• Mandated Reporter Training 
• NSOR – National Sex Offender Registry
• Valid Pennsylvania Driver’s License 

• Please submit cover letter and resume to Courtney Macurak at cmacurak@shimcares.org. You are also welcome to submit a cover letter and resume online. We are accepting applications until January 5, 2024, at 4pm EST.
• The annual salary range is within $44,000 – $60,000 (salary will be determined as commensurate with experience)