7 Insurance Customer Service Representative Jobs in Manhattan, NY
Soul Dental is Hiring an Insurance Customer Service Representative Near Manhattan, NY
Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our patients. You’ll be responsible for verifying benefits of insurance policies and advising potential patients on coverage. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, Patient-first attitude, please apply today!
- Apply appropriate changes to consumer policies based on the information provided
- Remain up to date on new marketing initiatives to accurately address insurance-related questions using all available tools
- Maintain a record of customer interactions and follow up on their experience with our organization
- Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
- You must have previous customer service experience for this position
- Basic knowledge of insurance policy procedures and schedules is preferred
- Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems
- Excellent active listening, interpersonal, and communication skills
- Position requires a high school diploma or GED equivalent
Soul Dental is a young and growing company founded by two female best friends who met the first day of Dental School at NYU. Our mission is to consistently provide exceptional customer service with high quality dental care that is affordable for the majority of the public with PPO Insurances. We provide multi-specialty services so that it is convenient for our patients and makes it more fun for our entire team. We also play music and have the latest technology. It is truly a wonderful Team environment where everyone can learn and grow.
Job Summary
Full Time
$36k-45k (estimate)
05/14/2023
06/08/2024
The job skills required for Insurance Customer Service Representative include Customer Service, Call Center, Billing, Initiative, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
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