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Call Center Representative
Atlas Search Brooklyn, NY
$47k-60k (estimate)
Full Time | Business Services 3 Weeks Ago
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Atlas Search is Hiring a Call Center Representative Near Brooklyn, NY

A reputable health clinic based in NYC is currently seeking Call Center Representatives for their medical office in Brooklyn, NY. This clinic provides comprehensive care to individuals and families. As the Call Center Representative, you’ll be responding to incoming customer calls, employing company protocols to resolve customer issues, and routing calls to the managerial team when required.

The base pay range for this position is $19 to $21 per hour. The actual compensation offered to the successful candidate may vary from posted hiring range based on geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of the offer.

Responsibilities:

  • Answer incoming calls promptly and courteously, confirming customers' language preferences as you assist them.
  • Provide information and support to enhance the patient experience.
  • Act as a liaison between patients and the health center, directing calls to the appropriate departments as needed.
  • Assist with additional tasks and projects as directed by the supervisor.

Qualifications:

  • Prior call center experience
  • 1 year of experience in a healthcare setting

#reallyTH

Job Types: Full-time, Temporary

Pay: $19.00 - $21.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Application Question(s):

  • Do you have at least one year of experience working within healthcare?
  • Whats the best phone number and email you can be reached at?

Experience:

  • Call center: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$47k-60k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

05/23/2024

WEBSITE

atlassearchllc.com

HEADQUARTERS

NEW YORK, NY

SIZE

25 - 50

FOUNDED

2015

CEO

PETER RICCIO

REVENUE

<$5M

INDUSTRY

Business Services

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About Atlas Search

Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, tech, creative, healthcare, clinical research, human resources, office and accounting support professionals across all industries. Our clients range from Fortune 500 to start-ups and we service all industries. We provide permanent recruitment, temporary staffing, retained services, and workforce recruitment solutions.

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The job skills required for Call Center Representative include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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