16 Call Center Representative Jobs in Brooklyn, NY
ODA Community Developme is Hiring a Call Center Representative Near Brooklyn, NY
ODA Primary Health Care Network is seeking a Call CenterRepresentative
The Call Center Representativeassists patients with their appointments, insurance, and other health careservices. Act as a liaison between patient and provider when needed.
Responsibilities:
-Exceptional human relations,communication and have a friendly disposition at all times.
-Havean aptitude to work in a very busy environment including phones, patients andstaff asneeded.
-To schedule all appointments inthe assigned area, according to the schedule of the providers.
-To answer questions regarding the scheduling of appointments andinsurance protocols to the best ability and refer quarries to providers andsupervisory administrative personnel.
-To relay telephone messages andappropriate charts to providers.
-To consult with providers andsupervisor when appointment demands exceed existing schedule.
-To register patients in anefficient and timely manner.
-To follow all fiscalrequirements.
-To assist in other areas asdirected by supervisor during others’ break times.
-To report to supervisor anyproblems regarding patients, insurances or appointments.
-To establish an environmentfostering patient satisfaction.
-To monitor patient flow andadvocate for patients and the center in reducing wait time.
-To serve as a facilitator forpatients to receive needed health care services.
-To be punctual and reliable.
-Evening and weekend hoursrequired.
Requirements:
-Proficiency with variousMicrosoft Windows products and Medical Systems.
-Exceptional verbal and writtencommunication skills.
-Insurance verificationexperiences a plus.
-Ability to serve as a member ofthe health care team with sensitivity to community residents
Please send resumes to careers@odahealth.org and referenceCall Center Representative
Job Summary
Full Time
$49k-63k (estimate)
04/13/2023
05/22/2024
The job skills required for Call Center Representative include Call Center, Scheduling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
Similar Jobs
Popular Articles
