Company DescriptionSince 1963 AIREKO has been an integrated construction & building-maintenance group. We Plan, Build & Service with our common “Total Compliance” operating culture and shared services, our companies have planned, built and maintained some of the leading industrial, commercial and institutional facilities throughout Puerto Rico, the Caribbean and the United States.Job DescriptionThe ideal candidate is experienced in placing the customer first, is highly focused on quality and detail, and is eager to understand and solve customer problems. We are looking for a team member with high integrity, who can work in and adapt to a dynamic, fast-paced environment We Provide:A work environment where successful candidates can develop, contribute, and grow.Manages order processing, from start to finish, via phone, email and e-commerceCollaborates with customers, sales, operations and supply chain to ensure accurate shipments and invoicesPartners with sales representatives in processing customer needsAssists with all inquiries and escalations in a timely mannerOwns the customer experienceDrives issue resolutionProvides timely responsesBalances multiples prioritiesAttends to detail and ensures accuracy|Demonstrates empathyCollaborates and selflessly prioritizes team needsShows flexibility to changeActs with integrity and transparencyMaintains composureTreats others with dignity and respectQualificationsQualifications:High school diploma or equivalent, such as GED1 year of prior experience in customer servicePreferred Qualifications:Bachelor Degree preferred2 years of prior experience in customer serviceAdditional InformationAll your information will be kept confidential according to EEO guidelines.