355 Service Manager Jobs in Sacramento, CA
Sonsray Fleet Services - Sacramento is Hiring a Service Manager Near Sacramento, CA
What do we do?At Sonsray, we’re in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest Thermo King transport refrigeration & temperature control equipment dealership on the West Coast. We provide comprehensive sales, as well as parts and service support, including rental and leasing programs for our Thermo King customers.
Why work here?At Sonsray, we value all employees, their contributions, and most importantly, their ideas!We know that the key to moving mountains is teamwork.
- Medical (PPO HSA options)
- Dental, Vision, and Life insurance - Free
- 401K with competitive contributions made by Sonsray
- 80hrs of annual vacation which increases with years of service
- Boot Voucher Annually - $125.00
- One full day off and paid for Community Volunteer work, annually
- Birthday Dinner on Sonsray
- Privately owned and operated. All decisions come from the heart, not a boardroom
- Annual Holiday Party - we cover airfare and hotel for you and your 1
- We’re growing! We encourage you to also
- Open door policy - enjoy working with an active owner and management team
A Day in the Life of a Service Manager:Compensation: $100,000.00 - $105,000.00 Annually plus incentive DOEThe Service Manager will be responsible for managing service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent, and effectively engaging department personnel with P&L responsibilities.
- Develops and follows an annual service budget to provide realistic, attainable, and measurable profit goals compatible with overall dealership financial and operational goals to meet KPIs and business plans
- Manage technician productivity and service departments' overall performance
- Ensures that all manufacturer warranty claims are completed and filed promptly according to the manufacturer’s requirements
- Monitors warranty expense and recovery rates to meet company objectives
- Interact directly with the manufacturer to resolve warranty issues as necessary
- Maintains all management reports necessary to audit the performance of the department and individual employees to include department P&L responsibilities
- Introducing our line of service and product to prospective customers by making cold calls and visits to grow our sales
- Transport Refrigeration experience is necessary to be considered. Thermo King or Carrier equipment is preferred
- Experience managing a repair shop and having external customer fleet experience is necessary
- Must have experience managing 10 employees and overseeing up to 20 employees
- Must have hands-on mechanical experience with Transport Refrigeration systems and have good mechanical aptitude
- Ability to analyze and interpret internal reports including Profit & Loss Statement
- Must be over 21 years of age, and possess a valid Driver's License to drive for the company
https://sonsray.com/about/sonsray-video-gallery/
Questions? Contact us at Recruiting@Sonsray.com or 323.319.1900 ext 137
Job Summary
Full Time
$117k-148k (estimate)
03/21/2023
06/05/2024
The job skills required for Service Manager include Customer Service, Customer Satisfaction, Scheduling, Microsoft Office, Written Communication, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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