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** Front Desk (General)**
**Job Category****:** Employee **Requisition Number****:** FRONT03048 Showing 1 location **Job Details**
**Description**
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
* Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All check-in policies and procedures must be followed without any exceptions.
* Coordinate with office administrative staff to maintain and update all unit owner information in computer database.
* Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
* Report any violations of the Rules and Regulations that are noticed at any time.
* Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
* Maintain the key control system and assure that all keys are locked and accounted for at all times.
* Be familiar with the fire alarm system operations and report all incidents to management.
* Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
* Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.
* Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
* Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.
Work Environment
The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work
Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Travel
No travel is expected for this position.
Required Education and Experience
* High school diploma or GED; some college preferred
* Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
* Minimum six months related experience and/or training.
* Bi-lingual English/Spanish may be required at some locations
* Previous work experience in the hospitality industry highly preferred
Position Supervision
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management & Consulting is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Skills**
**Required**
**MS Office** *Advanced* **Education**
**Required**
High School or better.
**Preferred**
Some college or better.
**Experience**
**Required**
6 months related experience and/or training
Full Time
$30k-39k (estimate)
05/05/2024
05/20/2024
The following is the career advancement route for Front Desk (General) positions, which can be used as a reference in future career path planning. As a Front Desk (General), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk (General). You can explore the career advancement for a Front Desk (General) below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
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Learn the Value of Good Presentation.
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Allowing employees to experience the service from the other side (that of the customer).
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Always meet the expression and unspoken needs of their visitors.
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They have the ability to continuously learn and grow.
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Step 3: View the best colleges and universities for Front Desk.