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Overnight Front Desk Agent
Apply
$26k-33k (estimate)
Full Time 2 Weeks Ago
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Aloft Tampa Downtown is Hiring an Overnight Front Desk Agent Near Tampa, FL

About Us:
Elevate your experience in the heart of Tampa at Aloft Tampa Downtown, where convenience meets excitement. Situated amidst the city's vibrant pulse, our location provides easy access to premier destinations such as Busch Gardens, Tampa Theatre, and the iconic Tampa Riverwalk. Join our dynamic team and enjoy a range of benefits including complimentary on-site parking, generous paid time off, flexible holiday programs, and exclusive access to Marriott's discounted hotel room program spanning thousands of locations worldwide.
Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview:

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Responsibilities:
  • Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
  • Run audit reports/journals from the front office system, Point of Service and the computer.
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
  • Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
  • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.
Qualifications:
  • Hotel experience preferred.
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits:

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ?through EyeMed.?Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-33k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/20/2024

WEBSITE

alofttampadowntown.com

HEADQUARTERS

TAMPA, FL

SIZE

25 - 50

TYPE

Private

CEO

PUNIT R SHAH

REVENUE

$5M - $10M

INDUSTRY

Accommodations

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About Aloft Tampa Downtown

Aloft Tampa Downtown owns and operates a chain of hotels in the United States.

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The following is the career advancement route for Overnight Front Desk Agent positions, which can be used as a reference in future career path planning. As an Overnight Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Front Desk Agent. You can explore the career advancement for an Overnight Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming an Overnight Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Overnight Front Desk Agent job description and responsibilities

Hotel Front Desk Clerks have the following responsibilities such as make advance reservation and answer about customer inquiries.

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A quick and decisive response will get the end user productive again and they will be satisfied that the service desk has helped them get their job done.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Overnight Front Desk Agent jobs

Apply to open guest service positions.

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Formulation of the reservation request.

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Get the Right Service Desk Tools.

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Work experience as a Hotel Front Desk Agent, Receptionist or similar role.

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Step 3: View the best colleges and universities for Overnight Front Desk Agent.

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