22 Customer Service Representative Jobs in Reston, VA
Smart Solutions is Hiring a Customer Service Representative Near Reston, VA
Due to recent expansion, we are currently looking for a customer service team lead.
This position will start off entry level with provided training to prepare for the leadership role.
Responsibilities:
- Receives and Processes customer purchase orders
- Enters orders received via telephone or on a provided tablet
- Enters electronic, paper and manual orders online
- Verifies & Confirms customer orders and delivery expectations.
- Quotes prices according to uniform pricing strategy and current market pricing.
- Tracks order exceptions and maintains as needed.
- Sales with Preferred Customers
- Direct Customer Service with new and current customers
- Seeks good communication and cooperation within organization
- Coordinates all routine aspects of customer orders, requests, and inquiries
- Identifies and uses internal resources as needed to complete tasks
- Supports team goals
- Is receptive/flexible/adaptable to change
- Understands, generally, about competitors and their services
Qualifications
- Previous experience in sales, customer service, or related field is a plus
- Student Mentality - willingness to take direction and learn
- Strong leadership qualities
- Ability to build rapport with clients
- Ability to thrive in a team environment
- Ability to hit personal and team goals
- Work in a fast paced environment
- Proactive thinker and solution oriented
Job Summary
Full Time
$39k-49k (estimate)
05/02/2024
05/15/2024
smart-solutions.com
MONONA, WI
50 - 100
1996
Private
JACKIE MORTELL
$5M - $10M
IT Outsourcing & Consulting
Related Companies
About Smart Solutions
Smart Solutions provides IT staffing and consulting services in Madison, Wisconsin.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
