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Customer Engagement Representative
SilverEdge Reston, VA
$38k-48k (estimate)
Full Time | Wholesale 1 Month Ago
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SilverEdge is Hiring a Customer Engagement Representative Near Reston, VA

Overview

Responsible for generating sales between Soar and its customers. Work on the sales and Customer Sales Team (CST) to build and maintain relationships with new and existing clients. Act as the first point of contact for clients, recommending new products and services, as well as answer any questions clients may have to ensure they’re satisfied with their purchase.

Responsibilities

  • Prospect for new leads (potential buyers of Soar solutions).
  • Contact Leads to schedule an in-person meeting or respond to a Market Survey.
  • Confirm Leads are a good fit (ICP) and vice versus during the first meeting.
  • Educate Leads about the Soar offering, address challenges, and establish a reputation for being helpful, responsive, and a reliable resource. Maintain regular contact with the Lead until they are ready for a Pitch.
  • Present a Soar solution tailored to the Lead’s specific needs.
  • Create and present a formal price quote and associated terms and conditions.
  • Convert quotes into signed contracts.
  • Receive signed contract and begin implementation. Leverage Lead to generate referrals.
  • Knows and keeps track of current accounts.
  • Keeps track of corporate communication channels.
  • Updates existing clients on new products or services.
  • Contributes information to market strategy by monitoring competitive products.

Qualifications:

TS/SCI w/ FS Poly

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$38k-48k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

05/16/2024

WEBSITE

silveredgecoop.com

HEADQUARTERS

EDGEWOOD, IA

SIZE

25 - 50

TYPE

Private

CEO

JIM SMITH

REVENUE

$5M - $10M

INDUSTRY

Wholesale

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The following is the career advancement route for Customer Engagement Representative positions, which can be used as a reference in future career path planning. As a Customer Engagement Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Engagement Representative. You can explore the career advancement for a Customer Engagement Representative below and select your interested title to get hiring information.

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